What 40 Years of Business Experience Taught This Permanent Makeup Artist [Marketing Tips for Beauty]

What 40 Years of Business Experience Taught This Permanent Makeup Artist [Marketing Tips for Beauty]

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sales is a win-win situation she goes when you are selling something to somebody it's not because you're looking to get something from them you're looking to give them what the services that you have or product that you have and they are going to benefit from it so if you're concerned about pricing the thing comes down to is if you're charging a higher price than somebody else it's because you're better than them that you can offer them more services you can give them more benefits and you don't have to be afraid of your price [Music] all right guys i'm super excited for this podcast today so on this one you better have your notes ready you better watch the replay multiple times because you're going to get a ton of value from this i've got molly clip on here she's got 40 years of experience in the cosmetics industry and the beauty industry molly for those who might not have heard of you go ahead and do a brief introduction sure my name is molly clip and i am an spcp board member and the cpcp through the society of permanent cosmetics professionals i have been in the beauty industry since 1982 uh and bought a seattle cosmetic franchise in 1985 when i was 28 years old so for those of you who are young it's always good to know you can if you don't know what you're doing it's okay you'll learn as you go um we paid 89 000 for a franchise moved up to seattle and uh with no experience at all and said let's do this and for 30 years did that built a multi-million dollar business in 19 let's say 2014 um discovered permanent cosmetics i was looking for a new career and at 58 years old totally shifted gears went full time into permanent cosmetics i had given myself a year to get myself back up to six figures because that's what i was used to making in my other business and i did it 11 months due to the marketing experience that i had from my previous company um i've been doing this eight years doing very well this is all i do it's full time and i love it it just gets keeps getting better yeah when i was thinking about like what topics we were going to talk about today i was like well i don't even need to have a script or any bullet points because you know i've talked with you before and you have a great marketing and sales background and you know i love marketing and stuff and so i knew that we didn't even need any bullet points like you know whatever we're about to say i'm sure it's going to be very helpful for the audience so um you said you had about 30 years of sales experience is that correct uh probably closer to 40 now okay yeah so i guess just diving right into it like what would you say to someone that's like oh i'm having trouble selling you know people tell me the price is too high or they're saying no so much of what you've been teaching jake has been good um one of the biggest things i have to say is you have to get educated on it i had never sold a thing in my life um i come from a family background of professionals doctors you know nurses uh engineers uh sales at my house was a dirty word um i had two uncles that were multi-millionaires and when i asked what they did for a living and my mom would say well one sells golf balls the other one lies in sheets because that's what sales people do so i came from that background so i was totally you know a blank sheet so when i went into selling cosmetics i literally say you tell me what to say when to say it and how to say it and i'll do it and i was one of the unusual ones that just said okay and i did it and i was nobody was more surprised than me that i was really good at it um and i remember my mom saying to me oh you're good at sales uses you should sell real estate i remember saying i don't want to do real estate i don't want to work sundays so um i just continued to go to training it uh fascinated me learning the phrases if this is something you're not used to doing get a script literally get a script and read it um i can remember getting on the phone after talking with my husband i'd practice with them and then i'd get on the phone and i didn't say anything what i had practiced because you revert back to what you're comfortable with so if you've got to read a script read it until it gets comfortable and then it becomes who you are um biggest thing that i learned um in the sales i had won a trip to rio de janeiro we were in brazil and i was with the founder of the company and i remember talking about uh that i was you know sales was not it was to me it was i just still felt uncomfortable and we we were ship you know we were selling 20 30 000 a month at the time and i don't you know i was doing it because of what i had learned but i didn't ingrain it in my heart and she said to me something i never forgot she goes sales is a win-win situation she goes when you are selling something to somebody it's not because you're looking to get something from them you're looking to give them what the services that you have or product that you have and they are going to benefit from it she goes there's a difference between a good salesperson and a balanced salesperson so that day my husband and i were walking on copacabana beach in brazil which sounds so bizarre at the time i was 29 years old and i remember seeing all of the different sales people and they didn't speak english and i'll how they would come up is that they'd come with a calculator and they'd punch it and tell me the price and i remember seeing these booths and if you've ever been in a foreign country and they sales people come and they swarm you you know trying to do it um i remember they were just trying to sell me but then i went to this one booth and this gentleman comes up and he says oh beautiful lady he says i have a beautiful red blouse for you that would look so good on you and i thought he registered with who i was he saw a color that would look good on me so he was thinking of me that's the difference between a good salesperson and a bad salesperson so if you're concerned about pricing the thing comes down to is if you're charging a higher price than somebody else it's because you're better than them that you can offer them more services you can give them more benefits and you don't have to be afraid of your price um one of the uh permanent makeup artist who was on the board her she her comment to me she said to me when somebody complained about the prices she goes my prices reflect my experience and my training and you don't have to say anything else because that's really what it is and when you say that with confidence they'll go oh okay let's do it exactly so um you know you mentioned being 29 and i just turned 30 recently so you know if you were in my shoes what's you know one piece of advice you would give me whether it's business or life or you know whatever oh there's a lot um you've done a lot of it already but back then i should have gotten a bookkeeper that was the first thing i should have gotten um my husband said oh i can do it i can do it i can do it he didn't want to spend the money on it um looking back now both of us go oh yeah that's number one thing we should have had you know and and you say when do you get a bookkeeper um when you're selling 50 000 when you're doing at least 50 000 a year in services get a bookkeeper it's not that expensive and it saves you hours of time um get yourself a business coach that teaches you how to do money that's another thing that i did when i first started carefree beauty permanent makeup um i got a business coach and somebody that i knew who works with women and she specifically works on how to keep the money you make that's her tagline how to keep the money you make and what she taught me was unbelievable because it totally shifted everything how i ran a business it's it's really getting coaches getting coaches for the things that you need spend the money the money that you spend you will get back in spades um you know one of the things that my business coach something that i could say to you is and you probably like i said you're probably doing all this stuff and many of you listening to this are probably doing this i didn't you know i um every week i take my gross sales and i take 20 of it and i literally put it into a total separate bank account i have different buckets of money and so they literally go into different accounts so one is for income tax and then i have a two percent that i take and that goes into a profit account and that pays for all my vacations and then i take you know we have to pay sales tax in the state of washington on permanent makeup which is crazy but we do so i have to take that money and that goes aside so every week literally the money gets shifted around to make sure that everything gets taken care of so when i go on vacation my vacations are prepaid for which is lovely i used to put them on credit cards and pay for them afterwards so it's done before and i live for vacations um doing taxes now it's lovely to be able to pay my quarter lease and then knowing april 15 is coming up i'm not panicking the money's in the bank it's all taken care of that is something i wish i had known at your age okay that's awesome yeah i love the idea of having different bank accounts for different purposes um because you know i think like you said a lot of people get to that point where they need to afford something and they can't you know it might be a huge like a great investment but they just you know haven't put the money away the right way because they're just not thinking about it they don't have it you know uh separated for me it's easier some people can look at one bank account and say oh yeah you can do this and this and this for me you know i also have a bank account for subscriptions and memberships so i have a bank account for that i also have another one for permanent makeup supplies that that goes in there so every single you know when a credit card comes in i can pay those off because i have the money already put aside for it that's awesome one of my i wouldn't call it a pet peeve but i hate to see it is when people just combine all their you know whether it's business and personal they just combine everything into one account and then they're like well i can't invest in marketing right now because i'm closing on a house you know it should be totally separate it's totally separate and if you get a bookkeeper that'll be the first thing they'll tell you is you have to have a separate checking account a separate bank account a separate credit card you'll find it so much easier in the long run and yeah you might have a lot of different accounts but in credit cards and bank accounts it's easier and everything's online now i mean it's not like you have to go to the bank and do different things all you just do you do everything online and it's just moving the money around it's very very easy now do you like to use credit cards i will use credit cards um for you know when i'm purchasing supplies um for me it's a it's a paper trail that i can do it um smaller amounts um i will i will do like debit cards um venmo has become very popular on that i like venmo better because you don't have to pay the fees um i'd done paypal until i started charging fees um but my my bookkeeper has uh access to all of those accounts so they know and so every month i'll get a you know okay what's this bill for what's this bill for what's this bill for um and if you don't think a bookkeeper's important my accountant literally threw a party when i told her i got a bookkeeper okay so i mean it's huge it's huge and this business permanent makeup business because i'm a solopreneur um is so much simpler than the cosmetic industry we had i mean we did payroll we paid for trips and cars and you know prizes i mean we paid for all of that stuff inventory you know we paid for employees so i mean this is whole this is so much simpler as long as you set up simple all right that's awesome let's talk about marketing now so um i know that me and you've been working together for about a year or a little over a year now but let's talk about before the pre-2020 you know when you were doing more traditional forms of advertising what what were some of the things you've tried over the years um earl in the early years when we started the franchise i did try traditional advertising you know we're talking you know newspaper and that stuff and honestly it never worked um i have done network marketing may you know i belong to women's groups and i would go and meet them meet the people they launched my carefree beauty business because when i started i still own the franchise and so for the first year i started permanent cosmetics i was not allowed to have a website i was not allowed to have any social media presence i had to do it old school so everything was in person and it my business built very quickly that way um i know a lot of people i have a lot of outreach um and it was very easy for me to do that and person to person you know person to person is so easy um to to talk to people um when 2020 hit when you know we got shut down all of the networking groups totally ended they went to zoom and i did try that for a while but it's not the same you know not when you're in person and i met you on i was doing a panel of experts for spcp and you were one on the panel of experts for marketers and when we start and i and i okay i'll let me back up here too i actually took courses on how to do ads on facebook for years okay i paid the money but what the frustration was and that you've taken that away from me is it they keep changing the rules okay they keep changing the algorithms they keep changing it and i've gotten to the point and i think that i've learned this over the last eight years is that you know if you pay experts to do the things they expertly do it pays for itself right yeah so whether it's a bookkeeper a business coach or an accountant or a marketer you know like you it's like it pays for itself and quite honestly when you and i got talking about it i said all right i'm going to take a flyer i'm going to do this because to me it's like all right one procedures would pay for what i pay you another procedures page for the ad right and so i thought if i get it and i i i have to say my expectations were very low i'm not gonna lie because i have not had success at any of this stuff before so i'm i'm being blunt my expectations were low if it paid for itself i was happy so because it got the name out um it it um last year when we first started doing this and tweaking it because again um i did i did my own social media i did all my you know did all that kind of stuff um i've taken classes on how to do it how many times to promote what the content should be and quite honestly it was just becoming overwhelming it was really literally becoming overwhelming and so even last year i started uh not posting as much and i kept saying i need to hire a virtual assistant so that i can make sure that my posts go on a timely basis and they're better at it than i am so i started putting it out there saying i'm looking for a virtual assistant i knew there was different companies i can do and one of my clients just said oh my daughter is home she did social media for her company and i bet she could do it for you so started talking to her and so she i now have a virtual assistant it pays to pay people because the less the more i pay people the more money i'm making last year with doing you okay working with you and then getting a virtual assistant which didn't start till january of this year my business increased 50 last year wow okay i mean that's a big jump that's a big jump now this is you know this is post covered year right and even in the covid year and we were shut down for two and a half months my business increased that year being shut down for two and a half months and then last year it just went up 50 i'm expecting it to go up even more um i'm booked out farther than i've ever been booked out before and um i'm loving it i'm loving it and you know we took can i talk about the class we just took is that okay yeah go ahead so we just did this mastermind class with jake and tony and you know tony is a um he speaks my language okay he's you know sales and he's all excited he just reminds me of me at that age because you know being in your early 30s and you know anything's possible anything's possible you can take a flyer you can try it you can say hey let's see how it works you know and there's so much opening to that so when i went into the mastermind class and you know we were talking um and and i'm going to be blunt i said to jake i said you know i could probably teach this class i said because i've done this and i've trained on sales for years in marketing but i'm always open to somebody else's knowledge because people have different experiences and education than i do which gives them a different set of skills than i have and i'm always like how do i get my skill level up to create more and more and more it used to be when i was younger that i would want to take those skills so i could do it now i'm getting smarter going okay i want to find out the skills so i can have you do it okay that is probably the biggest thing i have learned in the last five years you know that i don't have to do it all um because i can that's it i mean i've built websites you know i've done social media i can do it all but i don't want to anymore i don't want to so the class the mastermind class not only taught about sales talked about scripts how to talk to people how to use message messenger bots which is what jake sets you up with so that your clients are coming but what to say to them how to uh how to raise your conversion rates um looking at what i did last year my conversion rate weren't that high and there was just a duh because if somebody calls me or i talk to somebody over the phone i pretty much have a 97 conversion rate if i'm on the phone with them but i was doing this all through the message box and just one of the things i picked up from the class was make a stupid phone console duh you know that was a big aha and i you know i've been doing it since and i've been booking more and more appointments so that was a really good piece um tony talking about how to build um uh a business uh having people uh working with you um that's intriguing to me um because of my agent i'm 65 years old i'm loving this i have no intention of retiring but i do have to think about what it is that i want to do and how do i want my next 10 years to run and when i set my business up eight years ago it was with the intention of um selling it eventually you know and i'm already thinking about okay what do i do when i sell this how am i going to still continue doing permanent makeup i'm already working out the plans for that so that i'm not taking away from the person who i sold my business to so all of those things are thinking and so you know just thinking about the fact of you know maybe do i want to have a salon and be able to increase the value of my business so that when i do get ready to sell it's valued at more that was that was kind of that was really the piece that i took out of that mastermind class is that it oh no there's more but yeah that's uh that's a topic a lot of people don't even think about because you know most people are like how do i get clients but you know you know a lot of people don't think about well in 10 20 30 years how do you sell that business so then instead of walking away from nothing you're walking away with possibly millions well and because i owned a company before and sold it um you know i paid 89 000 for it when i bought it in 1985 which people thought i was crazy with you know and we paid it off in five years um had a lot of you know top ramen but you know paid it off because we didn't want to have bill same thing goes with this is when i started the company eight years ago you know when i came out with carefree beauty all of the different taglines all the things that we did systemizing everything was always with the intent of eventually selling it because what's the point of building a business and then just letting it go um i've talked to other permanent makeup artists that just closed their doors or they just give it away and i just want to sit there and strangle them going what are you thinking you know this is this is has value to it and because in this industry there's not a lot of people who have actually done it i believe right you know there's there's a handful of people who've done it right um i want to be one of those people i'm i i like to be a pioneer of doing things that hasn't been done before so that is um i'm still thinking about it i'm still thinking about it i gotta i gotta put it around in my mind and talk to my business coach and you know figure out what's the best way to make that happen yep so um you know compared to my you know what i would call a small fee do you think the 50 of business increase over last year was worth it oh hands down i know that was a leading question but that was a duh okay oh yeah jake it surprised me okay i i will be the first one to tell you it surprised me um and again my expectations weren't high i was just like i just want this monkey off my back and i'm gonna give it to you and i'll pay you to take that monkey off of my back um the the benefits i've gotten is so much higher this year even i mean even since january when you and i were talking about how we targeted an area that totally shifted so much even that little thing um because i was thinking it was done i wasn't paying attention it was my fault because i wasn't paying attention and so when we targeted the cities of the area i'm around um no longer do i get the people going oh it's too far to come well i have such a large area around me with so many people so many brows somebody left somebody you know so many people just not enough time to do them and that's the thing about targeting i mean you can get as specific as like zip codes or one mile radius like a lot of people think you just have to put out this big umbrella and hope for the best but you know targeting is super important yeah because if you target too wide and you're having people contact you who don't know you okay so i can get a referral from you know 300 miles away and they'll come to see me but it's a referral i get if i've got somebody cold 300 miles they're not even gonna look at me okay um and even you know 50 miles away or you know somebody who i don't know and it's just cold lead they're not necessarily going to look at me but if it's within a 25 mile radius oh yeah they will yeah and i think a lot of people don't think about the difference between cold traffic which you know we define that as people who don't really know who you are i've never heard of you versus you know of referral and they treat them the same but you can't treat those people the same and then i think a follow-up question would be well why do you want cold traffic if they've never heard of you well if you if you're not doing cold traffic and warming them up and nurturing them and eventually turning them into hot leads you don't have a predictable sales machine referrals are great we all love referrals but you can't rely on those no you can't because you know it it comes down to a point of um you know like i have certain what i call uh business partners who uh and i have two i have two locations i work out of so one i'm a solopreneur and there the other one i work out of salon of a hair salon so i have 18 people in there that are totally building my business i've done over half of them and they are always feeding me leads okay but i can't necessarily count on that because it's whether it's the whim or whether they're going to tell me or not um last year i i got 137 referrals okay here's the other thing i would tell people get yourself systemized that's the other piece you know you've got to get yourself systemized so that you can be able to pull up the reports that you need to be able to educate you to what you've got to change so for me it was 137 referrals i send out a thank you card i use mailbox power i send out a thank you card and brownies to every single person who sends me a referral and they get 50 off their next procedure they work harder for the brownies than they do for the fifty dollars i started doing it doing that covent so i during cove and i went back and i went back a whole year of anybody who had sent me referrals and i sent out thank you cards with brownies oh my gosh the response i got was hilarious so now it's like okay where's my brownies i mean it's hilarious but that worked more than the 50 um sending out anniversary cards so a year after that that go you know that goes in there if somebody who's a referral partner to me in november i usually get this huge goodie basket that i get from costco and i take it to them and on vistaprint i get credit cards made that says fifty dollars off and i hand those out to the people so they can hand it to their clients um but the warm the the conversion rates i was just counting up and i hadn't done that today but since january i have had 30 i don't even know how many total leads but i've i've turned over 30 people into appointments since january first now that's a lot i'm in i'm really happy with that um and it might be even more now it's going to count the numbers i have time this morning but that to me you know says a lot and because once i get him in the door jake i got no problem right you know i i i'm a people person you know and i can talk to you and find out about your mother your sister your aunt your cousin you know tell me your entire life history will be best buds by the end of it okay that's easy for me to do because i love people and people fascinate me so you know if and if that's not a skill you have you need to learn it yeah okay um in my in my sales career when i first started um i didn't know what to say to people i didn't know so i learned to ask five questions so it's like um how do you know you know how did you find out about me um then are you married do you have children do you have grandchildren where do you work any one of those five questions will come up and they will talk your ear off and they will tell you their entire history now i marked that stuff down in my you know so somebody's oh they're going out of vacation i will mark that down so that when they come in the next time i can say oh how was your vacation to peru you know those are some things um people want to know you care about them they want to know that you see them as a person not just as a paycheck when i was learning how to do permanent makeup i remember going to two top trainers and i'm not gonna name names but they're two top trainers and i remember sitting there and i went in to talk to the model that we were going to work on and i did all the stuff i do started asking questions doing all this other stuff and got to know who the person was and found out the girl you know the whole thing and so when the trainer came in to do it she didn't talk to the girl at all she had nothing to say to her and so afterwards i said to her well when do you talk to these people she goes oh i don't want to talk to them she goes i don't want to know anything about them she goes they're in here to get their eyebrows done that's all they care about and i'm like i don't think so i don't think so that just you know it's got to be the whole package because they're going to come back to you for that they're not just coming back to you because you're awesome artists they're coming back to you because they like you and they want to be you they will refer people to you because they like you yep i mean and that's one of the things we talked about the mastermind is like even if you're not a people person even if you're you know what we call introverted or you don't you know you don't have time to talk to a lot of people you can scale or not scale but you can systematize that and you know have an assistant that really helps you along with that yep yep because if yeah you're right if it's not you you could have somebody asking all those questions as they come in because they've just got to have a warrant this is women we're dealing with okay women want warm fuzzies they want to feel good they want to feel like they're welcome um you know when people come in for color boost now that you know we're finding out about the family and what they're doing i send out a newsletter every single month too and in the newsletter it could be a beauty tip um it could be um it might be about my family it might have been about a trip it might be you know anything so they get to know who the real me is and that's that's what you got to do you got to open yourself up because if you're you know you're in business and you're working with people one-on-one they want to see who you are not just what you can do but who you are now granted you got to be good at what you do you got to be skilled you got to continue to get training every six months i'm going to another training you know these are some of the things that people look for that you're a learner you know a class i took i've taken so many um are you a learner or are you a non-learner if you're a non-learner you're toast but if you are continually soaking up information say what do i do how do i learn how do i get better you know there's no limit as to what you can do and where you can go i mean i shifted careers at 58 years old and you know got to a six figure income in 11 months you know if i can do it anybody can do it yeah and that's a great point luckily if if you're still watching this you are a learner um but there's so many people i see you know i see thousands of people every year you know the difference between people who succeed and don't are the ones who are hungry to learn hungry to grow because if you're not hungry somebody else will be for your business that's right that's right even with coven you know what i i look to you know my business increasing you know with covid going on and where i'm looking at is is that the people who didn't make it are the ones that didn't continue to learn you know they didn't continue to develop um you know i train as well uh fundamental training and seeing the you know the the people that work with me i mean i spend a day with them on business and not just you know bank accounts i mean all the stuff we talked about in this i talked to them about but you know you've got developed and continue to develop your people skills your sales skills um it is a sales job but you know we've been in sales since the time we put ruffle panties on when we were kids we've been selling since then so nothing changes yeah in a way like i know the pandemic was tough but i think it gave people either an excuse to have more time to do what they need to do or an excuse to you know be lazy and sit around and feel bad for themselves and watch netflix and i saw both sides of that coin i saw one artist who was on lockdown in the uk for over six months but she spent she spent time developing herself creating more content like getting really good building your brand and now she's like booked out almost you know six months now just because of that time she put in last year yep and you know that's the good people you're right those are the ones that's exactly what they did you know they found that as a really good time because we don't normally get that moment in time to do that so you know that was a gift in some ways awesome so last question let's say that you know i'm an artist i i recently started i invested a lot of money like you do in the training and stuff and i'm just i'm discouraged i don't really have any clients like what's your advice to them um i would say first off decide what your goals are you have to decide what you want and is it you know the first thing is you can't just say i want clients you got to say how many procedures do you want to do a week you know is it two is it four is it six is it fifteen is it twenty and you know my goal was 20 you know that was my goal and which i'm there now but when i started it started off at two to four a week and then once i hit that then it was four to six you do it increments and then four to six and then six to eight and so you build it up in increments so that you know that you are building it and you've got a reason now to build it you got to decide are you willing to spend the money to get the people and are you willing to do the work because we can pay you jake to do this but if we don't do the follow-up and take care of the leads we have and do what we're supposed to do and learn the skills of what to say then the money we spend is is worthless right so you have to decide are you willing to do the things that's going to be able to build your business and do you believe you can do it because if you believe you can do it nothing will stop you if you're hoping that it's going to happen maybe it will yeah but you got to understand that those of us who made it successfully believe from the get-go that all we had to do is xyz and it would happen you have to believe that you will what if you do the things you're supposed to do then it will happen and if it doesn't happen in the timeline what coach you're going to get to get you to the next level yeah and that's that's all like that's my answer to people they ask like well is it guaranteed that i succeed and ask well you know nothing in business or life is guaranteed but i know that it is a proven process and if you put in the work you will succeed right right you gotta systemize stuff you know that's what makes us valuable the more systemized we are you know and a lot of us in this industry are artists and i'm kind of one of those weird ones i'm an artist but i'm a salesperson i'm a geek so i mean i've got all levels of it because of what i've done um if you're just an artist and you don't see you know it's because there's a different level you know one of my friends is she's totally an artist does not thick linear at all with me she kind of laughs at me when she talks to me because you know i think on a whole different level than she does but she's got somebody in her back pocket that thinks like i do when i talk to him you know to help her business so if you are not in that zone that's not what you are get somebody who's going to come alongside you who can think like that and do that for you yeah that's great advice like don't do the journey alone like even me like i've had some success the past few years but you know i brought on tony to you know me and him are friends and i talk to him on the phone all the time just because he thinks a little bit different than me and it gives me good insights um that i don't normally think of on my own yep nope and you got to have those you got to have those other people because they get your wheels going and it gets you thinking at a different level than you were thinking before awesome well i think this has been a value-packed podcast so i appreciate you um joining me today um do you have any yeah it was do you have any closing thoughts um i would just say decide what you want and don't uh take it in huge bites let's say that you wanna you know sell a hundred thousand dollars in revenue this year um you gotta break it down to eight thousand three hundred and thirty three dollars a month and then you gotta break that down to what is it per week and then it breaks down to is how many days a week are you working so how much is that per day you gotta break it down into bite-size pieces you can't eat an elephant all at one time you gotta do it a bite at a time so break it down because you'll get eight months down and not hitting your goal and the reason why you haven't because you haven't broken it down you know by month by week by day yep exactly it's like i tell everyone if you just get one percent better each day then in 365 days in one year you'll be 37 times better in that aspect so all right with that we're going to close it out thanks again molly and uh if they want to follow you on social media what's the best platform uh they can follow me facebook or instagram um it's carefree beauty so it's carefree dash or underscore beauty pmu on facebook or instagram and then carefree beauty pmu on facebook i'd love to hear from just you know comments you know ask any questions feel free i've got years of experience and all the things i've done wrong that i could be able to help you through some of the things to get you through right yeah for those watching or listening i'll say molly is super awesome so don't hesitate to reach out to her you know i know she has i'm not trying to put you on the spot molly or you know consume your time but i know that you're you have a heart of a teacher and so i know everyone can learn a lot from you and i know they've already learned a lot from you today so alright thank you my pleasure all right bye [Music] you

2022-03-01 18:33

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