Oracle and Microsoft | partnership update

foreign [Music] hello and thank you for joining us today as we live stream from Microsoft's headquarters in Redmond Washington my name is Alyssa Taylor and I'm corporate vice president for Azure and Industry at Microsoft I'm thrilled to be your host for today's highly anticipated event with Microsoft and Oracle our two companies have always been focused on reducing complexity for our customers across their digital landscapes as a result over the last two decades thousands of customers have relied on us as their trusted software Partners to ensure our Solutions work well together across their Enterprises now as organizations everywhere have used the cloud to transform customers have an even stronger expectation of Microsoft and Oracle to deliver seamless connections between our Solutions today Oracle and Microsoft are pleased to announce our new joint offering called Oracle database at azure which provides customers the ability to run business critical databases directly in Microsoft azure customers will be able to get the best for both worlds benefiting from the performance scalability and availability of Oracle database on Oracle Cloud infrastructure as well as the added security flexibility and Best in Class AEI Services of Microsoft azure organizations in every industry can continue to drive business growth and productivity using this offer to facilitate their migration to the cloud and to modernize critical workloads while leveraging azure's latest Innovations as you can imagine we're incredibly excited about this offering and the impact it will have to talk more about Oracle database at Azure I'm thrilled to welcome Satya Nadella CEO of Microsoft and Larry Ellison chairman and CTO of Oracle welcome to you both thank you so much Alyssa thank you thank you and Larry welcome to Microsoft it's great to have you here well it was lovely to come up here it's actually my first time in Redmond it's hard to believe I waited till very late in my career to make this trip it took us 45 years well as you both heard I just did a brief overview of our very exciting announcement for today but Larry I would love if you could take the opportunity to elaborate just a little bit more on the joint offering and you know the potential that you're seeing with customers particularly multi-cloud customers well people already use multiple clouds and we're very excited uh to partner with Microsoft with actually taking the Oracle hardware and the Oracle software the all the Oracle database Hardware that we use in the Oracle cloud and all the database software we use in the Oracle cloud and literally physically moving it into Azure data centers that will be collate literally co-locating the hardware and the software right in the Azure data center so when a customer uses Microsoft Technology connected to Oracle technology they'll get Best in Class performance reliability and security it's an amazing opportunity out the joint offering but we're also expanding our partnership so I would love Satya to hear from you about why now well I mean in fact last week I think you know Larry said something which I think is the most critical thing which is if you talk about what everybody's talking about today which is ai ai exists because of data uh and when I look at anything that you do around AI you need to have access to data and so to have now Oracle database in Azure means we can take something like Azure open Ai and take it to where the data is right so whether it is fine-tuning a model pre-training a model or meta prompting a model requires that low latency access uh to data and so we are very very excited I think this is the moment where data and AI coming together to transform businesses in business process they couldn't be a more profound timing of these two things and I think what an exciting time for Enterprise customers so larious you've been meeting with customers talking about this joint offer it'd be great to tell us what has the reception been what has been the feedback actually it's they're very excited and they're very pleased that uh two companies that are often viewed as competitors are cooperating to customer benefit that we're putting all of our technology together in one place in Azure data centers to make it convenient for customers economical for customers to do things like with sausages described training an AI model where you're moving enormous amounts of data Maybe stored in an Oracle database to train an AI model that's being like open open ai's AI models and get that done in the most efficient possible way where the data and the AI model are very close to each other and we have such a unique opportunity right now to be able to do that and I think it is predicated on our Rich history together even though as competitors we've been collaborating for many many years and so we talked about why now for the expanded partnership but I'd love to talk a little bit about what does the future hold for us and our companies together so Larry I'll start with you well uh the you know a lot of our a lot of our customers have moved partially to the cloud I mean everyone's very excited about the cloud been talking about it for a long time but actually a majority of the data has not migrated from on-premise into the cloud as yet but it will and it and we're trying to hasten that process to make it easier for customers to actually move their entire data center workload to the cloud and that means moving all those Oracle databases which are currently on premise into the cloud for them everything to coexist and be easily managed even though some of this Technologies oracle's technology some of the Technologies Microsoft Technology to allow you to seamlessly manage that that that that infrastructure that it's a multi-cloud multi-provider infrastructure to be able to do that in a convenient secure reliable way and that's what we're trying to accomplish with this partnership such anything new to add yeah a couple of things one is in some sense this Builds on even what we did a few years ago which is the first phase of what we started working on in fact Larry sort of you know pushed us hard to make sure that the latency between uh their data centers and our data centers got to a point where customers could benefit from the vision you know Larry just laid out which is hey how can we use Oracle and Microsoft because a lot of Enterprise applications have that they have Oracle database they probably have some front-end middleware even at Microsoft and so therefore how do you really build these applications and both move existing applications and build new applications this new phase I think is in fact the thing that I like a lot about what we're doing is we listen to customers yeah customers said we want this option in addition to everything that you're doing so I think this will fundamentally I would say accelerate the migration to the cloud and get not only the movement to the cloud but get them to do new things as was mentioning in order to use AI you want to have data and that data is in an Oracle database and now I have the best of both worlds in order to be able to sort of evolve my business process bring it all together which is and I love what you talked about around customer choice I think you know this offering today is really centered around giving customers choice and the ability to innovate which is fantastic well this is a milestone moment for both our joint companies but also for our mutual customers and so before we move on to actually seeing the offering is there any last minute things that you'd like to tell the audience sought to anything no first of all it's exciting I know we're going to hear from a couple of our customers Fidelity and Vodafone we're you know to me that sort of is what I think Larry mentioned to me it all comes down to at the end of the day I grew up in fact one of the little known facts is when I first came to Microsoft the first week they asked me to sort of get isvs onto a Windows NT at that time I said there's no way we can get isvs under Windows NT first without getting Oracle onto Windows NT so this is like a bit of a Back to the Future to me which is to make sure that let's get really the best infrastructure built between the two of us so that we can get isvs and customers to be successful on this because that's ultimately how I think we can make a real difference to our customers open the door for them to innovate there said it began when we connected the Oracle Cloud to the Microsoft cloud we put a high speed interconnect between the two and we actually had several hundred about 500 customers who were very very excited about this and used it and used it successfully but they wanted the ability to go straight to the Azure portal and provision technology whether it was Oracle technology or Microsoft Technology so they wanted us to make that a seamless connection they didn't really want to see that that network uh when when they were managing their infrastructure so we made the network invisible we made it one seamless thing you go you go to the Azure portal you can provision an oracle autonomous database our very latest technology on an exadata server are very fastest technology you can then marry that to open aai's ai ai technology you can marry that to teams you can marry that to this this incredible library of Microsoft Technology it's all now one multi-cloud system the same this unprecedented it's just that's not a phenomenal well I want to thank both of you for taking the time to be here today to announce this offering and this partnership so it's really a fantastic moment in time and thank you again for being here thank you my pleasure as we've heard from Larry and Satya this is an exciting next step in the partnership between Microsoft and Oracle which can help customers everywhere become The Benchmark for innovation in their industry using Oracle database at Azure companies will be poised to transform every part of their business with the next generation of AI whether it's enabling more agile business operations sparking the next wave of product Innovation or delivering more value to their end customers and now moving on to the next section to provide an in-depth look at our Oracle database at Azure offering we're joined by Corey Sanders corporate vice president of azure and Quran bada senior vice president of product at Oracle thank you Alyssa as you've heard Microsoft and Oracle are expanding our partnership to support Mutual customers that want to operate highly secure Mission critical Oracle database workloads in azure we're going to tell you more about that I'm Corey Sanders corporate vice president of Microsoft Azure and I'm here with a good friend and colleague Karan Bata senior vice president of product management at Oracle thanks Corey thanks for having me here leading organizations in every industry have long relied upon Oracle database and Oracle exadata and Technologies like Oracle rack to power Mission critical applications these applications require the highest levels of availability performance security and scale as organizations move these applications to the cloud they need to preserve the highest levels of service with this partnership you can now run Oracle database workloads and Azure using Oracle exadata and autonomous database Services just like you would on Oracle Cloud infrastructure with the Oracle database at Azure migration from on-premises database and exadata is extremely straightforward you can now run these workloads where you choose with the full power of Oracle database and X data using an integrated and jointly supported solution that's correct Quran and it starts with bringing powerful Oracle exited infrastructure into Azure data centers with everything in one secure data center in one secure virtual Network you'll get a sense of how easy it is to purchase and deploy and you'll be able to see that you can bring everything together in that one secure environment incredibly seamlessly which ultimately makes it easier to innovate with all the richness of azure we'll share one example you can enable when you combine your exadata data with Innovative Azure cloud services let's take a look at how this might work let me introduce you to Woodgrove Financial a fictitious multinational banking and wealth management firm the company has millions of customers across five countries and runs its Mission critical processing and analytical workloads with Oracle exadata on premises these workloads typically process millions of transactions and petabytes of data daily with significant spikes in demand Woodgrove has dozens of custom applications which require complex Integrations with custom pipelines real-time ingestion of mock data feeds and statistical models using uh automated reasoning that serve their organization's day-to-day operations in multiple markets these applications from the backbone of their business and requires a full array of Oracle database capabilities to power them and ensure their availability as part of its Cloud transformation Journey the organization wants to migrate Mission critical Oracle workloads to Azure while maintaining performance availability security and compliance meanwhile Woodgrove considers the customer experience a key differentiator every touch Point counts call centers Mobile apps special promotions advisory services and of course brick and mortar operations the bank wants to convert their massive customer data into immediate insights to get more share of wallet from Top customers reduce unnecessary return and capitalize on New Opportunities let's go ahead and see what that migration journey to Azure might look like first wood Grove migrates their application tier to a combination of azure VMS and Azure kubernetes Services then they start the database tier migration let's see how first they purchase Oracle database at Azure through the Azure Marketplace they can use their existing Microsoft Azure consumption commitments they click through plans and pricing usage information and click purchase select the name and after they review the offer they can complete the purchase now let's see how Woodgrove deploys the Oracle X data infrastructure and local database services to do that we navigate to Oracle database at azure and Woodgrove can see the Oracle database service in the portal like its other native Azure services now let's provision the infrastructure first we give it a name then the number of database servers and storage servers we choose rolling maintenance and then we consent and create now because provisioning can take a little bit of time what we're going to do is we're going to look at exited infrastructure that I created earlier this infrastructure consists of three database servers and four storage servers from here now of course all you need to do is deploy the VM clusters and deploy the Oracle databases on those clusters and that's it for provisioning because Woodgrove is deploying the databases in proximity to the application tier this ensures low latency and enhances security important to note this is in the same building the same data center as the Azure services to which it's connecting thanks Corey now what's happening in behind the scenes is that we're deploying Oracle exadata infrastructure managed by Oracle inside of azure data centers exadata combines a scale-out architecture for Oracle database with database aware system software and built-in automation to accelerate all database workloads Oracle real application clusters or rack distributes workloads across database servers for extreme throughput on high availability and data is distributed across storage service to increase throughput and resiliency exadata includes dozens of optimizations including smart scan that automatically breaks up analytics queries and processes them in parallel at a Storage level it also reduces transaction processing latency by directly reading data from and writing it to storage servers letting SQL read iOS complete in less than 19 microseconds exadata allows customers to dynamically scale database service consumption and pay only for what they use while autonomous database fully automated scaling and other management tasks exadata compute and storage infrastructure can be scaled independently so customers demanding the most extreme database workloads can benefit from up to tens of millions of iops terabytes per second of scan throughput and petabytes of capacity by running Oracle database at Azure with X data infrastructure Azure customers will now have the most powerful Oracle database side by side next to their key Azure Services back to Woodrow Financial now they're deployed they can now ready to migrate apps and data migrating from Oracle database or Oracle database on exadata is very straightforward we've proven strategies and services to help you perform non-disrupted and validated migrations we also have migration Technologies for nearly any scenario including automated Solutions like zero downtime migration exadata offers the same functionality on premises and in the cloud so you don't have to redesign or re-architect your applications once you've migrated Oracle manages the database infrastructure so you don't have to we handle all the maintenance patches updates transparently if you're using autonomous database we handle the database management tools as well thank you Quran very very exciting technology but now back to Woodgrove Financial Woodgrove is now ready to bring together the power of Oracle database that you just heard from Quran and the Microsoft cloud as you may recall they want to better understand the factors that shape the experiences of its customers wood growth financial creates a reporting system powered by the integration of Microsoft Fabric and Oracle exadata database at azure this is to help different areas of the bank understand their impact on customer satisfaction typically crystallized in the bank's net promoter score based on customer responses to serving let's take a look here's a dashboard that has caught the attention of a Woodgrove executive it includes data about revenue and customer satisfaction scores in North America Woodgrove wants to understand if the customer satisfaction score is connected to the local experience like the branch where the account was opened let's see how the branches with the highest customer satisfaction scores are performing based on the summary you can see the trends are going up now let's check branches with the lowest customer sat ratings Trends are going down so what growth wants to know what do branches with higher NPS have in common with the new Microsoft power bi and built-in co-pilot experience Woodgrove can get to some answers we're going to use the copilot prompt what causes NPS scores to go up and click go behind the scenes is an analysis that includes millions of data points here's the page that Wood Group sees it delivers a set of key influential characteristics that appear to cause the net promoter scores to go up for example closing the branch at 6 PM versus 4 pm leads to an increase in 32 points in the same way keeping branches open on Saturday leads to an increase of 19 points the list goes on and the number of advisors at the branch also matters and so on and so on so how do we turn this into action it's another prompt for the co-pilot let's ask about branches with the lowest NPS we'll ask copilot to create another report and just like that Woodgrove has a view of its North American branches and NPS scores with the factors that influence NPS as we just showed organizations that run exadata autonomous and Oracle database workloads on Azure are able to migrate and modernize many more critical applications in the cloud they can take advantage of powerful Azure services to turn massive amounts of data into actionable Insight this enables facet decision making to meet business goals including the quest to improve customer experience if you want to know more go ahead and connect with your Oracle and Microsoft account reps there is so much more that you can do with your data in Azure creating deploy apps faster automate routine processes with low code tools and so much more you can expect to learn more at Oracle Cloud world so don't miss our session because Quran and I are guaranteed to have almost as much fun as we had today thank you so much for having us and Alyssa back over to you thank you Corey and Quran knowing the nuanced complexities of our customers environments it's great to see how organizations can migrate Mission critical Oracle workloads to Azure while maintaining performance availability security and compliance as Satya mentioned I recently had the opportunity to talk directly with Fidelity Investments and Vodafone two long-standing customers of both Microsoft and Oracle about how they anticipate Oracle database at Azure will help them Advance their Cloud transformation agendas let's start with the conversation I had with Mark sivers the head of architecture at Fidelity Investments Fidelity is a company that has worked with both Oracle and Microsoft for many years and in many capacities we are honored to have Mark Sievers the head of architecture join us today hi Alyssa it's great to be here thank you for chatting with me Fidelity's priorities leaders in the financial services industry how does Fidelity utilize technology to accelerate business results you know at Fidelity our customers have always been our biggest priority and we have a great history of using technology to engage our customers and accelerate our business we were the first to sell retail funds over the phone the first mutual fund company to launch an internet home page we had the first mobile applications for retail brokerage and institutional customers and and many more today technology continues to have a huge impact on transforming financial services our highest priority is to invest in innovation technology and use our unique combination of industry-leading financial service platforms to support our customers and deliver on the high expectations that they have of us technology is a critical ingredient for us to deliver highly available engaging experiences and to create new products and services for our customers incredible to hear how you were first to Market in so many areas and also to hear what has set Fidelity apart which is your continued focus on customer experiences and delivering on very specific customer expectations so Mark as you know today's news is about a significant expansion in the partnership between Microsoft and Oracle the solution has been developed to enable our mutual customers to run their most complex and mission-critical Oracle databases on the Microsoft Azure platform we are obviously very excited about this but I'd love to hear from you why this matters to Fidelity across the financial services industry we see that customer expectations are said not by traditional Financial Services competitors but rather by customers last best digital experience they want and expect a fully digital end-to-end client experience with zero friction and logical simple and reliable interactions that think for them and make it easy as part of our customer Obsession that ideal experience takes thoughtful preparation to ensure it all goes to plan with our digital transformation Journey interoperability across cloud service providers plays a big part to ensure the rapid Financial transactions that we process for our customers are safe and secure creatively applying modern technology allows us to greatly simplify our operations stay ahead of our competitors and enables access to our services for all of our customers Mark you touched on the importance of interoperability and this is so critical from a zero friction standpoint as you noted but also knowing the importance of security given the business you're in which leads me to my final question as you are evaluating the potential of Oracle database at Azure how do you anticipate it benefiting your current technology platform yeah that's a great question Alyssa Financial Services is an industry where seamless customer experience is critical and avoiding downtime is a must Microsoft and oracle's partnership is putting customer interest first with this collaborative solution Fidelity can continue to offer best-in-class customer experiences with minimal downtime thank you so much Mark for spending a few minutes on Fidelity's priorities and Technology imperatives together Microsoft and Oracle remain very excited to partner with you to ensure that you continue to exceed your customer expectations and deliver on the Excellence you're known for thank you Melissa thanks for having me and asking us to be part of this announcement and we look forward to a long fruitful partnership with uh with Microsoft and Oracle and now turning from Financial Services I'm so pleased to welcome Scott Petty the chief technology officer at Vodafone one of our leading Telco partners Vodafone has been such a fantastic Innovation partner for both Oracle and Microsoft Scott I appreciate you taking time to speak with us today thank you it's great to be here so Scott I just talked to Fidelity about the importance of customer experiences where I know you also have a strong Focus I'd love to hear from you about what great customer experience looks like in the Telco space and how you're using technology to support that at Vodafone I think at the end of the day our customers whether they're consumers or business customers want really seamless digital experiences and when they're thinking about those experiences getting help from us buying new products interacting with our websites they're not just comparing us to other telecommunications companies they're comparing us to everybody are we easier to deal with than your bank is it easier to buy your products than it is from Amazon how easy is it to get support for the capabilities that you're offering me as an organization so how well we execute those digital experiences will dictate how well we perform in the market and how happy our customers are in their MPS results that they give to us so we're benchmarking ourselves against the entire Industries and making sure that we're doing a great job in delighting our customers really inspiring to hear everything that Vodafone continues to do as a leader in this space and The Benchmark you strive to establish when it comes to customer experience one of the key aspects of Oracle database at Azure is the Simplicity of a single operating environment within azure I'd love to hear how you anticipate this accelerating your it transformation at Vodafone well we've been building technology for more than 35 years and as you can imagine we have some old technology that we need to modernize and make sure we bring it up to Modern Cloud technology to enable us to be more agile and develop great digital experiences much much faster we've been working really hard with Oracle over the past years to leverage their Cloud Technologies to modernize our Oracle databases and all the applications that support our big transactional systems at the same time we've been working with Microsoft to build great digital experiences in care leveraging our chatbots integrating into the way we manage our customer service environments and launching our e-commerce capabilities seeing these two environments come together is really going to enable us to move much much faster create much greater scale across our platforms and more importantly build real Innovation leveraging the great capabilities of oracle's databases and applications leveraging the great fantastic capabilities we have in Azure to create brand new digital experiences that Delight our customers I know this will resonate with so many of our customers no matter what industry they operate in thank you for sharing these perspectives with everyone last question we've heard all about the potential of AI and what it can enable in the market but we also know that AI experiences are only as good as your data as you're evaluating the relevance of AI to Vodafone how do you see this offering advancing your AI agenda that's a great question and really key Focus area for all technologists at the moment we're really excited about the potential for generative AI in particular and we've been experimenting with Microsoft building great new Services interfacing and servicing our customers and leveraging copilot Technologies but now we can couple that with our great transactional systems and all of the core data that we have in all of our systems of record running with Oracle we think that'll enable our large language models and our machine learning capability to really make a step change in the quality of experiences we can offer our customers in the way that we run and support our own business thank you so much for painting a vision of what's possible with Oracle database at Azure and how Technology Solutions like this can help Vodafone continue to lead with Innovation as you look to the Future I love hearing how companies like Fidelity Investments and Vodafone are using technology to deliver on the customer-centric strategy driving each one of their businesses as we heard from both companies the deeper integration between Oracle and Microsoft promises to enable a step change in how they operationalize their business growth and how they innovate with agility on behalf of Microsoft and Oracle I'd like to thank you for joining us have a wonderful day [Music] thank you

2023-09-20 00:10

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