SOMEONE TRIED TO STEAL MY BUSINESS | Stole my photos, ideas, products AND got a cake delivered!

SOMEONE TRIED TO STEAL MY BUSINESS | Stole my photos, ideas, products AND got a cake delivered!

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guys you are not going to believe this it is  shocking um if you've read the title you will know   and i just want to put it  out there if for any reason   in this video i laugh it's because honestly if  i don't laugh i'll cry because i'm that like   just shocked and absolutely like i can't say  speechless because i have a lot to say about it   but i'm just i can't believe  it so let's get right into it so welcome back to another video um unfortunately  it's not the best of circumstances um and   as much as i would love to just  brush over it and not even like   talk about it i feel like one it's a very  important topic to talk about and two i kind   of tell you guys everything so i feel like it's  something that needs to be spoken about and three   i kind of want to warn people because it's like  you know if you were to do what this person has   done to anyone else you don't know what their  reaction would be and being sued is a very serious   thing so you just need to be careful like and  it's just not worth it um so in regards to that   if you don't know what i'm talking about um  or you haven't had a look on my instagram   i'm gonna start from the beginning but just to  give you a little rundown someone has been we're   gonna call them person a today um because i don't  plan today many names um but basically a has been   using my photos my product listings um and also  basically selling my products which aren't mine   so if people aren't in a business industry where  you own your own business this might just seem   like relatively just not that important to you  however when someone is buying your products so   say buying a product from me then taking photos of  said product and selling it on their website for   more it makes it look like or it basically gives  me the impression that they are reselling my items   which is a whole nother board game basically  so that's another thing especially when you're   dealing with food it's very important not  to do that but we'll get on to that in   the next bit um but yeah basically they've  just been kind of like reincarnating me it's   kind of scary if i'm honest um when i found out  about it which was literally only last night i was   raging um i was gonna make this youtube video  then and then i decided that i would sleep on it   so that i can actually explain it in the best way  to everyone that is curious but we're going to   start from the beginning because i feel like  it's the easiest way for you to understand   and you're going to see how  kind of weird it gets because   again it doesn't sound necessarily that bad like  it happens every day there's plenty of people   that do it but when it's done to this degree it  gets kind of scary so let's get right into it   so basically um for the past many many months like  literally since like june i would say i've been   messaging person a or they have been missing  me um and they would just obviously i have a   platform on youtube so i get asked questions  all the time so i didn't think anything of it   um so i get asked questions she's asking about  basic things you know like regarding the business   and again i share all this stuff on  youtube so i don't mind talking about it   um but then she says i want to  place an order for something um and   it needs to be an allergen friendly item basically  um so i say to person a yes i can do this on   requests i don't typically advertise it on the  site and number one i'm going out of my way to do   a special request for this person um so there's  lots of times lots of occasions where they are   asking how much for this how much for that and  you've got to think of it from my point of view   no you've got to think of it from your point  of view so say you are a normal customer   and you're asking me how much something is that  is fairly normal so i would have to answer you   otherwise i am rude that i would consider  that rude as a business owner if you just   ignore people that are asking how much something  is so i would then tell person a how much is   and that's that and a lot of the time these  orders never actually progressed into orders   and then the last month i said unfortunately  i can't discuss any more orders with you   because there's one too many we were talking about  like six different cakes which were supposedly   gonna be for six different occasions bearing  in mind this person lives quite far away so   it was quite high delivery cost almost as much  as the cost of the cake so i was thinking this   is time wasting it's not actually going to go  anywhere and then they actually purchased a cake   which honestly it was the most surprising thing  i didn't actually think it was going to happen   so they purchased a cake which made me  think okay they're not time wasting so again   from their perspective they have now paid me  for something they have purchased an item from   me so if i am rude or don't respond to them that  would be very unprofessional on my part so again   any messages that they sent i had to kind of  respond to them even if they were very informative   about business because it's very awkward they've  paid me so i don't want to give them a bad   impression of me by ignoring certain  questions because they were too   informative about business and i didn't  necessarily want to share that information   so it got awkward there because they had then  paid me so it was no longer they had a place   in order so i could just ignore it or like  if it got too um like informative or like   not personal because it's not personal about  me but like personal about the business   so this messaging goes on and on and on and  there's there's other people mentioned which we   will get into a bit further because i'm not sure  they actually exist um but there's like oh this   person loves your brownies that i purchased from  you this person loves them can i place an order on   behalf of this person the order wasn't actually  placed in the end um and it was constantly like   other people that were involved and i said  well you can get them to contact me if you   want and it that never materialized so there  was always this like back and forth it seemed   like there was always getting information  from me not necessarily giving me anything   so fast forward to last night i am non-suspecting  like i just thought you know it's just a   very chatty person bearing in mind this  person messages me on a weekly basis   so this is not just a random person that is using  my photos behind my back this is someone that   talks to me a lot like a lot um so imagine it like  you're friends with someone i wouldn't necessarily   call this person a friend but say you're a friend  with someone you talk to them on a regular basis   it was a friendly customer to sell a relationship  so it's not like i didn't know who they were um   so then last night obviously because this person  is far away it was like a three hour round trip   they paid the delivery cost it was done  by mileage so i wasn't worried about that   but um my mum said you know do you know who this  person is and i thought to myself why um i'm just   delivering a cake like what's the problem then she  kind of said well maybe you should check because   like obviously you're on youtube now like you have  a bigger following on there than you initially   had when you started baking so you need to be  careful who you're going to see and i was like   that's a really good point like i don't know who  this person is there's no photos of them on their   page anything like that so i was like oh okay so  then i went on their website and this is where   it got interesting um and i'm smiling because  i honestly can't believe someone could i can't   believe someone would do it in the first place  but to talk to me on a weekly basis lie to me   about people placing orders and meanwhile that  cake that you asked me how much i would charge   for it you've then put it on your website and  you've listed it for that price that i told you   and one of these cakes was my cake um there  were brownies that were mine there were   blondie trays brownie trays i was just  gobsmacked there was a wedding cake on there like what i just don't understand i just don't  understand yeah i'm honestly i'm going around in   circles in my head because i don't understand and  if anyone knows me personally which you guys won't   i really struggle to one not show that i'm  peed off to not say something to someone   if i'm annoyed of them so delivering this  cake this morning was a struggle it was a   struggle but yeah so we get onto the website  and like i say this is where it gets weird so   as most of you know i sell spreadsheet templates  i sell website templates obviously i know what   i'm selling i can go and look at that template  right now and see what's in it so i know what   this website started off like and what it looks  like now so i know what it looked like when i   sold it to this person because they have purchased  a template and i know what it looks like now so   i can look at listings on this website and i can  see what or how much information has been copy   and pasted from my current website um and how much  was in the original template and i obviously know   that i am selling template that is perfectly  fine that's not what i have a problem with   initially and again this is where i am so glad  that i looked through this website because   it was shocking um on the first page i saw a photo  of my chocolate slabs that i sell and initially i   was like that's obviously mine um i have a photo  of it i can prove that it was sent to said person   so i have their address so i can tell where  it's been sent i know that that is my product   and that they have then listed it  on their website so i saw that and i   was like oh that's really weird like that's  rubbed me up the wrong way um and i thought   okay maybe they just don't have any photos for  themselves and i kind of just went off the website   and then i mentioned it i think to my mum and she  was like oh my god like that's really out of order   and then i thought you know what i'm gonna go  back on there and have another look because this   website is laid out the same as mine because it  is a template so most of the things i've changed   on mine however things like the tabs of a pet  of the website they remain the same so there   is home cakes and postals gallery um then there is  contact a review so again i know what's been added   um and i know what hasn't been added so i go to  the cakes and postals page because obviously i've   looked on the home page i've seen what's on there  and i only saw one third of mine and i thought   okay there's only one you know you can get that  taken down very easily just ask them to take it   down that's it then i went on to the gallery i saw  some cakes that i'm not going to judge someone's   skill set because obviously everyone is different  and i wouldn't want to discredit anyone that is   at the same level as this person um obviously  everyone starts somewhere but what i'm trying to   put across is that my wedding cake that was on  that page if i was a customer i would know that   that cake is not the same standard as the other  cakes are in the photographs so i would be able   to tell that either they've got very good very  quickly and there's one very good photo and   then one that looks more like i don't know i'm  not gonna say it but you know what i mean um   so you can see that there's a difference and one i  don't know how they didn't notice this themselves   because people are going to be able to tell that  there's a difference between the products and the   skill set and two how you can sell something like  that because the customer is obviously not going   to get that product anyway i go on to the gallery  there is my wedding cakes there is my postal trays   there is my brownie boxes bearing in mind i looked  back through messages and i saw that they asked me   how much this brownie box was because it wasn't on  my website but it was a photo that i had uploaded   onto my instagram it was a personalized box that  i sent to a youtuber um so i remember it very well   and it was personalized box so it's not  something that's on my website because i   sent it to this youtuber for a video and i know  that it's not something that i typically list   there is a smaller version of the box but not  this particular one so they asked me how much   that was and i told them how much it was i  said it's not on the website because again   that could have been an order so i literally said  i was like this is how much it is if you want to   place an order it's not on my website or there's  a smaller version but let me know and then it was   okay i'll let you know then nothing and that  turns out to be one of the products that was   listed on the website and it was my photo of my  brownies the exact price that i told this person   um so that's basically what it was all these times  where they sent cakes where they sent brownies   um there was times where they asked me about  merchandise and they said what's your lead time   that is obviously so they can  add it to their own website   they ask me how it's posted and again these  weren't like blatant questions where it's   obvious it was done in a very sneaky way in  a very cheeky way which is why it's annoying   um because it wasn't as if someone who um really  wanted to know they were asking a blatant question   they were asking like if i ordered when will it  come and then i said oh it's sent trapped 48 so   it comes within two days so then obviously that  way they found out my postal method straight away   um so then they were obviously taking notes  of that and putting it all on the website so   um that gallery had all those products on it  so i saw that gallery and i was like right   these are my products when i saw the wedding cake  that's what really bent me out of shape because   someone takes a chocolate slab it's a chocolate  slab but if someone takes a wedding cake that is   12 hours work put into that um at least and  then all the planning and obviously it's my cake   so there's that as well um but it's mainly  the hours that went into that and it's my cake   it's mine i made it it's mine you can't recreate  it because you didn't make it you can recreate   something um and it either looks alike or maybe  you do a near enough job but you will not be able   to recreate something exactly because it is not  yours um if someone asked me to recreate a cake   and i know who it's from i credit the person um  if someone asked me to recreate a cake and i don't   know who it's from then i won't necessarily credit  but i do change the design deliberately so that   it is my own and i'm not exactly copying someone's  design um but this is completely different because   it's not their cake it was a fur of my cake um so  that's what really upset me when there was cakes   on that because that is a lot of time so then i  go to the product page so there's a shopper page   on my page um this is a standard thing so i know  this is on the template and i went to this and   i looked through and there was chocolate slabs  there was brownie trays both of which are mine   um and when i say mine i mean these are items  that they purchase from me through my website   and then they have taken photos or they've  used my photos and put them on their website   and i'd just like to confirm just because  you buy something it doesn't make it yours so   that product belongs to me you purchase it so  yes you can take a photo and put it on your   personal instagram and say look i bought this  from sweet things by amy but it is no way yours   to then resell it does not belong to you and  also those photos those products they're all   copyrighted they are all mine they belong to me  um and when i take that photo that is mine it's   not yours um just because you buy something it  doesn't make it yours so they purchased these   items and put them on the website and where it got  weird is they were more expensive than my website   and bearing in mind chocolate slabs  are like eight to eight pound fifty   if you're selling a chocolate slab for twelve  pounds no one will buy it i guarantee you no   one will buy it the only reason you would put that  on a website for that much using my photos is if   you're reselling mine and this is the impression  that i got and i got that from the whole website   um yeah and i i do suspect that potentially they  may have actually gone as far to not particularly   with this cake but maybe get me to make cakes  in the future and resell them and it would make   zero profit because obviously you're paying me to  make something and then you're making very little   on top of that but i think it was more of a status  thing if i'm completely honest i think they wanted   the recognition from someone saying wow that's a  lovely product and they know that it's not theirs   um which i don't understand at all because i get  recognition from someone saying my cake's lovely   it's mine it's no one else's um if i bought a cake  from the shop and resold it and claimed it as mine   i would not get the satisfaction from that  cake and that order i just absolutely don't   understand it so those were on there and it was  also when i say it was done in a sneaky way i mean   the way that they tried to hide it so there were  certain listings where the front photo of the   listing was a normal photo maybe of their work and  it said like mixed treat box and i thought oh okay   they've got one thing of their own on the website  maybe and then i clicked on it and there was   only one option and it was brownie and then i  swiped across to the photos and it was mine um   and again it's more expensive than mine so i do  worry that they were potentially reselling mine on   even if i mean i doubt they'd be able to resell  a brownie on because obviously it goes off   but even if they were giving it  or selling it to someone local   it's just risky because there's allergens  involved i want to reiterate this to you guys like   that is dangerous like this was a dairy-free  tray if you give that to someone that has dairy   they're going to have an allergic reaction like  or that isn't allowed dairy and there's any like   traces in it like say you got mixed up and you  gave someone a dairy one instead of the dairy free   like the risk of those allergens and also if they  did have allergic reaction and it was reported   it would have my details on it so then i would  find out that you've resold it so you'd get sued   for reselling a product when i'm not a supplier i  am a seller i don't supply to other people to sell   and two they would sue you for passing on someone  else's product um when you haven't made it so   there's just so many things wrong with it so  many um the next thing which you guys will know   how much of a baby this business is to me like  literally i love it i'm trying to expand it and i   say this all the time i don't want to be a baking  business i don't want to be referred to as a   baking business i want to be a brand i want people  to say have you heard about sweet things by amy   and it's known as a brand it's known as classes  teaching um baking classes merchandise products   cakes postals um tutorials all these things i want  to be known as a whole thing i don't want to be   known as just a baking business so this is very  very important to me which is why i'm so riled up   because i cannot believe that people or person  that is actually supposedly a fan of my work   would not understand how important this is to  me and then deliberately go behind my back and   try and take it from me anyway so the worst bit  about it is i went on their instagram and again   sneakily done the first photo is just says new  arrivals which fairly normal and then you scroll   down in the description and it says for my  birthday month i am bringing out merchandise   so again as a bacon business um anyone out there  will know that this is not a natural progression   for a baker um and i know i've done it but that's  because i'm in the youtube scene and that is a   very natural progression for someone in youtube  to make match it's very very normal however   it is not necessarily the natural progression for  a baker it's also not the natural progression for   a very very new baker slash hobby baker because  it costs a lot of money like you don't make   that much money off of merch like a lot of merch  is just done for the fun of it like i like the   fact that i can sell merch and you guys can wear  it like i'm wearing it now i like the fact that   i can wear it in my youtube videos it's like  my uniform because i don't work for anyone so   i don't get a uniform that you get like when you  work in tesco's or something um and it's also nice   for you guys to wear it because i get some of you  who say i wear mine when i'm watching the lives   it's like it's nice to be in this little community  so that's why i make much but for someone who is   just a hobby baker to make merchandise especially  when they don't necessarily have a following   it just seems very very random and coincidental  that i released a birthday launch in august   their birthday is supposedly in september i don't  actually know because there's been a lot of lies   um mentioned so i don't actually know if it's in  september um but they released new merchandise um   sort of like announced it as a sneak peek two days  after i released all my new match two days bearing   in mind because i didn't do a merch photo shoot  until about a week ago i didn't have any photos   of the merch so i had photos of the designs on  the website which means that people can steal   them basically um and i worry that that's what  they did or what you were going to plan to do   so in this post they said that they were going to  make various other things which we're not bothered   about um let you know like sweets anything like  that which i'm not fussed about i don't do it   i don't you know it's the same as someone doing  brownies i'm not fussed um as long as they made   the right they make their own and not use  mine um but the problem with this was they   said that they were going to do design um cake  postcards which you all know i said on my website   um again postcards not a natural progression for  a baker um maybe the first thing that you'd make   is like an apron or something if you're making  merchandise and you don't do youtube you'd have   baking related products like i see people make  merchandise and they sell silicone molds like i   do or they sell lolli sticks you know the ones you  use for cake pops that kind of thing because it's   relating to baking but when it is something that  just doesn't relate to baking at all that's when   it gets weird and the next thing which this was  the biggest shocker of all my mum actually laughed   out loud because she could not believe it bearing  in mind this was one day this was a day later um i   announced the day before this post went up that  i was releasing scrunchies and apparently said   person is gonna make their own scrunchies and sell  them a moment of silence for that please because doesn't make sense does not make sense um like i  say again not a natural progression for a baker   the reason that i make scrunchies i like  scrunchies anyway and two because they are cake   fabrics so they relate to cakes however again i  make much for youtube the merch is not necessarily   for my baking business it's for youtube  like i say i want to be a brand all of that   whereas for this person to bring out merch  randomly makes no sense um and again bearing   in mind this was shortly after they were asking  me about the merch so in messages they were saying   if i ordered a hoodie when would it come um would  it be posted first class and that was them fishing   for information which i didn't realize at the  time and then i said no it would be central   48 so that was shortly after they were  fishing for that information and that was   the thing that pushed me over the edge because  i remembered that they could go onto my website   and literally just steal all of my designs and  i want to reiterate because this is why it is so   shocking and like important to me these  merch designs here's an example of one   which i actually have on to give you  a bit of perspective on how much work   goes into these merch designs because some of  you might just see a piece of merch and you think   you could probably think i stole it off pinterest  or something but i design all of the merch myself   on procreate myself like i don't steal anyone's  stuff i don't just pick a photo off the google and   put it on a t-shirt um you know that one they're  all copyrighted so you can't do that and two   that's not what i'm about the whole point is that  they're based on my business so this is an example   of the match so it's a chocolate cake slice yes  we understand this particular design as small as   it is and as you know you might say oh it's not  very detailed whatever this design took me have   a little guess have a little guess in the comments  because if you can guess before i quickly say it   it took me four and a half hours to draw this  four and a half four and a half hours i was sat   with an ipad actually on this chair  drawing away on my ipad then after that   you have to go and purchase the hoodies which  takes time then i have a heat press so i have to   print off these documents then i have to  actually print the merch myself because i don't   get someone else to do it so that's why it's  so shocking because this is like for someone   that follows my youtube and knows how much time  i put into this bearing in mind there's six merch   designs that is what six times five that's 30  hours that i put into just designing them then   there's touch ups that you do on merch so as soon  as i saw that one they had added a merchandise   tab because that doesn't come standard on the  website again i know this doesn't come standard so   they've added a merchandise tab and  it's convenient that the one person   that i know they watch on youtube which is me  brought out merch literally two days before like i mean put two or two together it's you can  either say this coincidence or you can say that   it's likely like it's like 99.9 likely um so that  scared me like a lot that made me very anxious   i've literally been anxious since yesterday um and  then that actually kind of brings us up to speed   to the end of last night so that's basically  what happened last night that's all the stuff   i found out last night from this website um and  also i'm not sure about the review section i   mean i'm not going to assume but i'm very savvy  with wix and it doesn't look like the reviews   are authentic so again i think there's fabrication  of reviews on there so there's just a lot of   things going on um and then there's also  um on their instagram and their facebook   um there was also photos of my products on there  and it was saying postals that have been really   popular the last two months and i was thinking  they're mine like those are my postals so if   there's any chance that they are reselling which  again i say is highly likely because why would you   list a product exactly the same as mine using my  photos but for more if you weren't reselling it   it just doesn't make any sense um and i've seen  their photos of their own brownies and their own   postals and they do not look like mine  so i can only assume that that's why   they would do it but the more kind  of like just confusing thing and like   this is what just confused the hell out of me  and kind of just shocked me really because i   could never i could i could never like i can't  lie to people and i just don't understand how   they managed to do this um but like i  say they've been talking to me for months   meanwhile behind my back they've been stealing  all of this stuff and what you need to remember   as well is there's a difference between  stealing someone's photos and just like   like i say happens on a daily basis people  recreate people's instagrams all the time   happens a lot like more than you would expect um  like my brother literally his business someone   tried to recreate his whole website but the  difference is they usually just fizzle out   um they don't make any money blah blah blah um  or they he's had ones where they just recreate   his instagram and it's like well they're not  making any money off of that they're doing it for   status because they want to be you which i kind of  worry that this person maybe wanted as well they   just kind of like wanted to be me i don't really  know um but the more weird thing about this was   they could make money off of this that's  the difference that you kind of have   to understand like there's there's taking  someone's photos just for status for likes   on instagram that kind of thing but when you  actually create a website where people pay   bearing in mind there are wedding cakes on here  like wedding cakes on this particular site and on   my site as well are listed at 200 pounds plus if  anyone purchased that cake that is a lot of money   and one it might not turn up two it might not turn  up how they want it or three they might order it   from me and get me to deliver it so that's what  you need to think about and you also need to think   about it for your own businesses because that's  kind of like what worries me um was how easy   it was for this person to do this  whilst talking to me on a daily basis   so what you have to be careful with is not  necessarily the people that you don't talk to   it's the people that you talk to like that's  why it scared me so much because i was like   usually people that do this don't have  the nerve to talk to you they don't have   the nerve to meet you in person i literally  walked up to their door and delivered a cake like no shame at all like  just doesn't make sense um   absolutely baffling but usually people don't  have the nerve to actually communicate with you   but this person i mean i still don't know  whether they had any orders off the website   because i don't know if these reviews are real  or whether they've actually had any orders it   doesn't look like they have but if they have that  is money that they're making off of my products   like that's the way you've got to think of it  um it's not just a case of someone nicking some   photos and that's it's harmless and that's it  they're just a fan of my youtube and they want   to nick some photos like this person was actually  planning to make money off of this stuff and like   especially with this whole merchandise thing  they always ask me about actually ordering   merchandise and they kept saying that they were  going to order and i worry that they would have   ordered and just resold my merch like yeah so  that brings us up to speed then there is today   so basically i wake up and i am like  riddled with anxiety i get anxiety   occasionally like i would admit that but this was  bad and i knew i don't like confrontation um and   like i say when i'm annoyed someone usually knows  about and i think this person probably did um but   i drive and this is again the shocking part so i  don't usually drive um far for cakes so i usually   get people to collect i don't usually do delivery  which is why i charge so much for the delivery of   this cake because one it's a pain and two it's  based on a mileage rate so um that's the cost   basically um you could get someone nearer to make  it or you can make it yourself if you are a baker   which supposedly this person is um but they really  wanted one of my cakes that was the argument so i   was like okay i will on this occasion deliver it  was 50 miles away so it was an hour and 40 minutes   this morning and then an hour and 40 minutes back  so bear in mind you've made me drive all this way   meanwhile you're stealing all of my basically my  life's work um so i drive all this way and i pull   up bearing in mind i know what's been going on so  actually rewind a little bit so last night when i   found out all this stuff just popping back a bit  um last night when i found out all this stuff   i know how wix works wix tells you when someone  is on your website it tells you if they've logged   into your site before it will give you a name  so i can see this person's name every time they   look on my website and i thought it was weird for  months that they would be on my website multiple   times little did i know they were copying it  anyway they can see when i'm on their website   and i know that and i like that because  then i know that they're gonna know that   i'm on their website um which obviously when  i found out that all my stuff was all over it   i screenshotted it all i photographed it all my  sister took screenshots of what she found as well   um so we had proof because i suspected  that it would be taken down very soon   then within a couple of minutes it's all changed  um and some stuff's still on there some stuff   wasn't and then i would look on another page  because again wix tells you what tab people are   on and then that would change and i was thinking  they know like they know that i know um because   if this person doesn't have many orders it would  be very unusual to have someone from my area   on their website because it's quite a it's not  like someone from london's on your website it's   quite a specific place and they would know  that i live here um this town so it would   be very unlikely that someone randomly would come  on from this area it would just be coincidence so   they obviously suspected that it was me they  changed all the photos and then this morning   they were still off there so obviously we went  to deliver the cake and we're back up to speed   so we deliver this cake i'm obviously very very  annoyed at this point i literally could not relax   the whole drive bearing in mind it's an hour and  40 minutes we were just basically chatting about   the situation because i was so gobsmacked i could  not stop thinking about it um so me and my sister   went because again even more so now um i was gonna  go on my own because i said to my mom i was like   oh no it was her that paid me it wasn't you know  some random bank account because again my mum   was like do you know who you're even delivering  to is it safe because you don't know who you're   delivering to especially when it's an hour and a  half away it could be dangerous so even with other   bakers i'd recommend that you you know scope  out things and you know where you're actually   going and it's safe anyway um i had established  that the payment had come from her account or   person a sorry um had come from a's account so i  thought okay i haven't had some random person pay   me under a different name it's their name so at  least i know it's going to be them when i turn up   but i was still obviously after i found all this  information i was like right it kind of seems like   they're trying to just impersonate me and they're  i know that they're a big fan of me on youtube   so i was like i'm kind of worried about going so  i brought my sister with me and we got there it   was a little bit difficult to find the house and  literally as soon as i got there before i even got   out the car they opened the door and i was like  i was literally gonna put the cake on the floor   and then leave because i was obviously very riled  up i was very annoyed and i didn't even want to do   the cake in the end i was like i'm making you a  birthday cake and you've literally done this to   me as much as you've paid me i still don't want  to do it and i was like i've still wasted my time   driving here again even though you've paid me to  drive here it's just disrespectful and i was like   maybe i just canceled like last night i was  literally like maybe i should just tell her   that i can't do it but then i was like  you know what i'd have to refund her and   why would i do that i was like i've already made  the cake so i'm just gonna take her money and then we got to where we are now um but so that  was already a bit awkward because they opened   the door before i even got there and they were  very chirpy like hi how are you and i was like   are you not embarrassed at all like you're  literally talking to me like normal and   it's not normal um you should be you should  be worried you should be embarrassed like   you should be shameful like you should  not be acting like it's all normal like   that's just not how it should work um  so i was already just like gobsmacked   by their reaction when i opened the door because i  was like you you don't look remorseful at all like   you don't have to say sorry because obviously  you don't know that i know nothing's been said   but i wouldn't have been like that it was very  like overly chirpy and i was just kind of shocked   as a bit starstruck and then i literally just  passed them the cake and said all the information   on the back and left as soon as i could because  i was just so annoyed um and then i got home   and this is where again it's just  shocking shocking um i got home and   they're starting to put stuff back on the website  so after you've just had to look me in the eye   not say anything to me and i didn't say anything  to you i was professional i was not happy at all   i was not chirpy myself however i was professional  i didn't say anything out of line i didn't bring   up the situation at all because i did not want  to do that because i am providing a service   i didn't want it to be you know are they delivered  a cake and then shouted at me at the same time   so i thought i'll deliver the cake and then i'll  deal with it separately which is what i've done   um so yeah we get home and my sister says oh some  stuff's popped back up on there so i screenshot   it all again and then within minutes it's off  again and it's like this isn't a mouse game   like we're not gonna do this forever i'm not  just gonna go on your website and every five   minutes you can just take stuff off and add it  back on one how much time do you have like i'm   sorry this is blunt and kind of rude but i was  just annoyed i was like how much time do you have   to be every time i come on your website  you're gonna take the photos off and   then you're gonna put them back on it's  like do you think i'm a fool do you think   what do you think of me because like i would just  never dare do that and if someone would come on   my website i would take them off and never put  them on again ever i would not be putting them   on every time they are off the website and then  taking them back off like the nerve of it i just   don't understand it so this went back and forth  and this riled me up even more because i was   going to wait until later like it's later now i  was going to wait until later because obviously   i just delivered a birthday cake so i was like  maybe i should give them benefit of the doubt   i didn't want to just message them straight  away after i delivered a birthday cake   to them for their supposed birthday so i was like  oh i'm gonna wait and then things just escalated   more and more and there was more stuff going  back on the website and i thought you know what   i'm not having this i'm not going to be taken for  a fall so i wrote out my very very long message   which i kind of want to read to you i might read  you just because i i don't care at this point i   i want to make it known that this is not okay um  whether you do it to me or anyone else because   it's not okay that is someone's work so i will  probably read it out it hasn't got any personal   information anyway so it doesn't matter  um but yeah i sent this very long message   and before i did that i made sure to delete all  of the information that i've sent i would like   to remind people because if if anything like this  ever happens to you or even if it's a different   situation on instagram you can delete messages  you can't delete the other person's message   their response but you can delete your own so  say you provide someone with any information um   on any situation really you can go back and delete  it so what i did is i went back onto instagram   and i deleted every message that i'd ever sent  this is because i had spent hours and hours and   i mean this is again where the disrespect comes  in i spend hours of my personal time and again   bakers will know you spend hours discussing cakes  with people because they're ordering a cake you   can't say no you can't say sorry you're taking  up too much of my time that is your courtesy   that is your job you spend hours on admin that is  part of the job however when i spend hours and no   cake orders materialize apart from one um and you  turn out to just be stealing all of my products   my ideas my website that's where it gets weird  because it's like you've wasted hours of my time   hours that i spent um and this person the what  makes it worse is if i wouldn't reply in a few   hours they would double message and i would  feel the urgency to reply because i thought   that they were a genuine person and it probably  wasn't they were probably someone was probably   asking them to order a brownie tray and they  were thinking i need to order off amy like   i just i just don't understand um but yeah  so i deleted every message that i'd ever sent   because i obviously didn't want them to have any  information that i'd ever sent them um and i've   taken all of the photos off my website when i  say taken you can hide stuff on your website   so i've hidden every single product so if anyone  wonders why you can't order anything that is why   um so yeah everything is off the website um my  gallery is closed because it's got all my cake   photos in it and the only bit that you can look at  is um my reviews and my contact page that's it so   if anyone is looking on my website i aim to get it  up by tomorrow because we'll see it's messed up my   postals for this week now um if anyone would like  a poster i'd just like to put it out there just   message me and we will sort it out um but yeah  i've had to basically close the website because   i cannot trust that especially after i've  sent this message they will not go on there   and just screenshot every part of my website  and then upload it to their own website um   so yes i will now have to watermark every single  photo um that i take because clearly people can't   be trusted um so that brings us up to now um what  i did is i sent the message this very long message   and then i blocked the person because i quite  frankly i didn't want to hear their response um   because i was not interested at all i didn't want  to hear any excuses it was at the point where it   wasn't just if it was like one photo that they  had stolen then i would have just sent them a   message and i probably would have heard them  out and just said don't do it again that's it   but the level that they had gone to and like when  they mentioned the merch i thought you're taking   business ideas now you're literally like trying  to be my business and using all my photos my   descriptions everything it's just not on so that's  why i was like i'm not gonna hear this person out   and if they contact me i will not be responding  or i will be responding with some kind of legal   letter because i'm not having it um so yeah  that's where we're up to now um so like i say   i haven't heard from them obviously because  i've blocked them on every single platform   um and they'll be blocked from my website they'll  be blocked from my youtube literally everything um   yeah and they're already blocked from my instagram  so they won't see anything on there um but yeah so   that's where we're at now it's escalated pretty  quick um but like i say one it's a warning to   anyone that would even consider doing this because  it is completely out of order and it discredits   anyone it doesn't matter what business you're  in it just credits the amount of work and effort   that you have put in to your business by just  stealing someone's you haven't used any time to   steal someone's idea yet i'm gonna spend hours  watermarking all of these photos so i'm losing   that time and that's what people don't realize  like you're discrediting someone's work like   you can't do that unfortunately you need to put  in the work yourself and earn it camera died so   if people watch my videos you'll know that  happens a lot clearly i'm this is a long story   um but so where we're up to now is  they've taken down their website   um they're still post on their facebook and  instagram which i'm obviously keeping an eye   on um and i we will continue to keep an eye on  because i have other people checking as well but   um that's we're up to now but yeah like i was  saying i just wanted to warn mainly people that   are considering to even do this because if i  was anyone else i would be devastated like i am   so and then it's also to warn fellow bakers  because and just any business it doesn't   matter what business you're in but copyright and  watermark your stuff like it doesn't it might   take a little while to do like it's obviously a  pain to have to spend the time doing it but the   day that someone tries to steal your business  especially if you care about it as much as i do   it's pretty shocking like the anxiety that i felt  yesterday when i thought that this person could   potentially steal my merchandise and recreate  it as their own as well as my products it just   shocked me and it was worse that it was someone  that would talk to me on a regular basis um   because that made me worried about the people  that would do it in secret and would not talk to   me and then i may never catch them so like i have  been saying to literally everyone unfortunately   it gets to the point where as much as um this  person may not see what is wrong with this   you have to make an example and i've  got to make an example of this person   because i don't want anyone else thinking that  they can do it whether it's to me or anyone else   so yeah it's not okay it's very very wrong  um it is a horrible thing to do to anyone and yeah it's just not okay but i don't  understand why they thought it was okay or   why they thought it was okay to talk to me whilst  they did it because that's the most shocking part   that i just can't get my head around is i'm  looking back through messages and i'm going   oh that's what they meant that's what they  were doing they were finding out a price and   then they've put it on their website because  i can literally see the cake that they sent me   and then the one that's on their website and  i'm like oh that's why they were getting a price   someone asked me this person um they would say how  much is a two-tier wedding cake it's for my cousin   in a couple of years and i'm like oh um do you  have any photos because i was a bit suspect that   it was a bit weird um and i said you have any  photos for inspiration like do you have a date   can i talk to a cousin like anything like that and  then they would just say oh it doesn't matter like   just any two-tier and that's because they were  putting it on their website like they were using   bearing in mind you're using my pricing which  is based on i mean it might not seem like much   to people that have been in the industry even  longer than me but i would consider my standard   to no offense be better than some of the  people that have been in there just as long   you're using someone's prices that has been in it  for a year and a half and you've been in it for a   few months like and you're not to my standard so  you're going to be charging someone 200 pounds   for a wedding cake if it gets to that point and  you've never made a wedding cake nor do you know   the procedure nor is that your cake in that photo  it's mine like that's the worst thing about it   like the customers lose out one it's a bad  rep for me because those are my products so   it's got my name on it and two i just  feel bad for the customers that would   spend their money and the product either  arrives bad or it doesn't arrive at all like   you can't do that to people like you should  feel some kind of remorse to one steal someone's   stuff and two do that to your customers like it's  just wrong it's just wrong on so many levels and   i really hope that they do not put anything  on their website like i told them to because   if the website pops up again there will be letters  sent um but yes it is shocking um i am going to i   also wanted to say i haven't said it i'll put it  at the beginning again but i just want to say a   massive thank you to the immense amount  of people that have messaged me honestly   i don't think i've had this many messages  from fellow bakers sending this much support   it has made me feel a lot more normal about it  because if i'm completely honest i thought i   was crazy like i was thinking to myself maybe i'm  being out of order maybe this isn't that bad and   then i was like and then i spoke to people and  they were like no that's really bad like that's   wrong they shouldn't have done that and i was like  okay maybe i'm not out of order um but i've had so   many messages so many and i will reply to all of  them um but yeah i'm just kind of shocked at this   point and that's what i've been spending the last  day and a half sorting out is that um but yeah i   just wanted to say thank you for all the lovely  messages because it's kind of got me through it a   bit because it is ridiculous it's just ridiculous  anyway the bit that everyone is waiting for um i   had great pleasure in writing this message um  so why not because like i say it does not have   any names in it so i am not threatening anyone  in particular and i am not addressing anyone in   particular by reading it in this um video i would  like to just confirm that um and also i don't plan   to name any names on social medias openly because  obviously i know how dark the internet can be and   the um messages some people can send so i would  not want to promote anyone to send any hate to   anyone however if anyone would like to double  check that any of the photos that are used are   not theirs or they just want to make sure that  this person isn't on their radar um if you want to   block them or whatever then i will privately share  the name um but i will not be like plastering it   everywhere because like i say i am not wanting to  send them loads of hate i think they probably feel   pretty bad already um especially because they  were a fan of me supposedly but i don't think   if i was a fan of someone i would have done  this um but yeah so this is the message because i wrote it in anger so i'm just gonna put that out  there um so here's the message it's very long just   to warn you so get your coffee get your tea um  so it's this is the message hi it's come to my   attention that you have been using my products and  photos as your own on your website not only that   you have made the pricing information provided for  orders as your own and on the website along with   photos of my work i can see that most were taken  down last night however since delivering the cake   this morning they have gone back up not only is  this very disrespectful it's against copyright   and plagiarism laws you have used my products that  were purchased on my site and are listing them on   your website for more what i'm suggesting here  is that you're reselling my stuff basically but   i can't suggest that because i don't necessarily  know it is extremely misleading to any customers   that order from you as they will not be receiving  the item pictured i would also like to advise you   that reselling items without my consent would not  be allowed due to allergen risks and copyright   of my products it is shocking that as a fan of  my work you would take advantage of what was a   friendly relationship to get information quotes  for your website this is my hard work as well as   hours days and months that i've spent working on  this business i find it disappointing that you   would steal this work as your own opposed  to putting the work putting in the work   um like i have this past year and earn the skill  and cus customers yourself i will be reporting you   as unfortunately it seems as though i'm being  taken for a fall as i have someone looking at   your website who is advised that posts are  being removed from the site once they have   viewed it so basically every time um people would  go on the website five minutes later the post was   removed so it's like a constant and every time i  would check it it was just a constant cat amount   of the photos going back up when we were off  the site and then off um straight after um so the next bit i'd like to confirm these  photos all my products and merchandise   because i was worried about my merchandise  are copyrighted therefore they cannot be   used by anyone other than me it's also a  shame to say that i'll be blocking you on   all platforms and any future orders placed  will be cancelled as you can't be trusted   if further work products or photos of mine  appear on your site i will have no further choice   but to escalate this we can see that the following  on your site as well as facebook and instagram   you'll need to remove these by the end of the day  if already moved please ensure they do not come   back on your site and then i've listed everything  that was on there it was one two three four   five six seven eight nine ten different things  that were all mine um and then i've put please   note we have screenshots to prove that these were  or are still on your website um for our records that was a message i hope you enjoyed that um   so that was my message i wrote that  all myself you'll be proud to hear um and that's where it's been left so yeah i do have  plenty of receipts um before anyone comes for me   i have plenty of receipts to prove that it was  all my photos i also have proof that i sent these   products to this person so i know that they are my  products because i have their address i know that   that exact chocolate slab or that exact brownie  slab that is in that photo was sent to them by me   i also have a photo of it before it left me  so you can literally compare the photos and   unless someone placed the chocolates in  a chocolate slab exactly as i place them   which bearing in mind these chocolate slabs are  fully loaded it would be very difficult it's just   unlikely that it would look exactly the same there  would be slight differences and there is zero so   that's where we're currently at so yeah i feel  actually better now that i've got it off my chest   um if i'm completely honest i apologize because  it's a very long video but that's the t for today   my sister said she thinks i'm turning into a tea  channel which i'm not don't worry but um this was   just something that i felt need to be needed to  be addressed um because i thought it was a blatant just i don't know what the word is  like um abuse of trust basically   um i just couldn't believe that someone that was  supposedly a fan of my youtube would do something   like this um which is why i felt the need to  put something on my youtube i've put stuff   on my instagram already um but i felt the need  to put something on my youtube because clearly   there is a misrepresentation or misinformation  about whether this is okay because someone that   is a fan from youtube has decided that this  is okay so that's why i felt the need to put   on here because i'm confirming that one is not  okay like i say to do it to me or anyone else   um but also it's just so disrespectful like if  i was a fan of something i would not do that   i would not do that um let alone make them  come to my house and look them in the eye   knowing full well that i'd done that i could not  i'd i would have to say sorry i think if someone   turned up to my house and i knew that i'd been  stealing all their stuff i would have been like   sorry and they'd probably be like what and i'm  like uh nothing because i would not be able to do   that i would not be able to light someone's face  i just don't understand it but um yeah you know life goes on but um hopefully i will not have  any contact with this person in the future um but   that is that is everything that is the low down  that is all the information you need to know um   if you want updates let me know but i was just as  shocked as everyone else is on my instagram so i   assume that everyone on youtube will also be just  as shocked as i am because i cannot believe it um   but yeah it's it's shocking it is horrible  as well i wouldn't wish it on anyone um so   like i say watermark your stuff especially um not  necessarily bakers because you might not need to   but um especially any like artists anyone  that makes merchandise anything like that   copyright and water market because those are  the sorts of things as much as i spend hours   making a cake which i then take a photo of  there isn't it's different because i can   prove that that's my cake whereas merchandise is  different it i don't know how to explain it but   you know that is something that i've created  and a cake someone can recreate a design similar   and there can be lots of a design which is out  and lots of bakers have recreated it and they   all look very similar and that's considered fine  because they've recreated a design um so someone   could palm it off as they've just recreated  my design not stolen my photo but merchandise   that is something that when you make much that's  yours like that is that's your brand everyone   knows you for your merchandise someone might go  oh my god you know she wears that hoodie with   the cake on it like i know that that is sweet  things by amy but as soon as someone takes that   that is your brand that they're taking like that's  why the merchandise is so so different which is   why it worried me so much when i saw that on the  person's website because i was worried that they   had been talking to me about my new merch and then  they were saying that they're bringing new merch   and i thought are they just going to buy off  me and if i hadn't looked at their website i   would never have known i would never have known  i don't follow this person on instagram because   unfortunately i can't follow everyone i follow  people that i find educational for me or people   that i talk to on a very regular basis um  like bakers that are like friends because   i obviously want to keep up to date with what  they're doing um but yeah i don't happen to follow   this person like i can't follow everyone i forget  so i hadn't happened to follow her so i wouldn't   have known that she was posting photos of my  stuff she was using all my stuff on her website um   yeah it's baffling baffling absolutely just  shocking stuff um but yeah so that's the update   i'm not going to keep you too long because it's  already been like an hour so yeah but like i say   if i don't laugh i'll cry because i just don't  understand it i could go on forever so yeah i'm   gonna cut it short but um like i say the website  will i'll try and get it up as soon as i can um   but i have a feeling that i'll probably be doing  it all day tomorrow so there probably won't be   any postals this week um because i think i'm just  going to change it to monday because then i can   sort all this stuff out so we won't probably  do any postals this week but yeah so that's   the update i hope you enjoyed um or i hope you  didn't enjoy i mean it's not very enjoyable but   um i hope you learned something is the main  thing i hope that you look at this situation   and you think i don't want that to happen to me  because like i say it's scary for it to happen   anyway but it's scarier when it's someone that  talks to you and knows you this person has met me   they know my address like i know their address   like that's what's weird it's not some random  person from another country that's created an   instagram account and they've copied me  this is someone that knows me um which is   the worst part about it i just don't understand  it um so that's why you need to be so careful   literally so careful and also like i say when  you're delivering cakes just make sure that   you know where you're delivering to because like i  said i i'm glad that i didn't go on my own because   you don't know who you're delivering to it  especially when it's an hour and a half away   it could

2021-09-03 16:07

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