LITERAL BOOTCAMP for business owners
oh wait go live yeah go live okay it says i'm live what's up guys can you see me can you hear me okay i see myself on youtube so it must be working sick hi lioness hi ek okay looks like looks like i'm live gotta fix the bangs i just did eye drops so no i'm not crying okay hi i see everybody okay great that's awesome okay so i'll wait a few minutes to actually start it but today we're going to be looking at something really funny um someone suggested this in my uh google form that's like for suggestions and so thank you if that was you it's anonymous so i never know who sends the things but uh i can see and hear you that background thanks this is my favorite blanket not to break the fourth wall or anything here um okay so i got this sick oh yeah i got the suggested timmy it's this awful new cnbc like daytime reality show i don't know if it's day time i don't know what that means um hey grant you sharding your jorts right now yeah um i i get so distracted by the chat [ __ ] i'm so bad at this i got i got this i got this suggested to me and we're gonna watch it it's like this business boot camp show um if i'm gonna try to edit this down and then like repost it in like a week so that everyone can watch it if i have copyright issues i either just might not post it or i might have to do the mickey atkins thing i don't know if you guys know who mickey atkins is but she puts like another video kind of like opaque over the top of the video that she's watching because of copyright issues so if you're watching this in the future that might be why there's something funny over the top um and i will like interact with you guys in the chat but i'm gonna probably have to cut that [ __ ] out when i edit it so sorry about it uh okay so let's see um technically in san francisco a blanket is a wall so yes to answer your questions oh hey from australia cool yeah she uses the puppy b-roll yeah mickey atkins because she she watches all this like uh copyrighted [ __ ] which is awesome but you can't really watch it on her channel because it'll get covered by puppies um so we're gonna start now because i don't want you guys to have to wait too long and listen to me ramble so we are gonna be watching by the way if at any point there's like really bad sound issues please tell me in the chat i'll try to keep checking um okay so i feel like there's something else i should preface this with maybe i'll do like a real intro hi my name's kel gore and oh wait now i'm doing the wrong one hold on hi my name is kel gore and today we are going to watch a very um stupid new reality show on cnbc called no retreat and basically it's where bad business owners have to go to like boot camp essentially it's really stupid and very motivational so let's go ahead and get right into this um let's switch back to this we're gonna open up this and we're gonna [ __ ] watch it let's go number one motivator for human being is the avoidance of discomfort last year over one million new businesses started in america by the end of this year ninety percent of them will fail you wanted to quit a few times but i believe they're okay so um okay sorry i get distracted by the chat really easily okay so here's the deal i think it's really funny that these businesses are trying to capitalize on you know a market so they open but then the businesses fail so then we have a guy who opened a business to help struggling businesses and then cnbc is like let's turn the struggling business into a reality show so we can make money off of it and i am now reacting to the reality show reacting to awful failing businesses i just think we need to appreciate the irony there okay let's continue only a way to help companies survive you will get through this i promise oh don't say thrive don't say thrive don't say thrive i'm joe disena i became a self-made millionaire with a pool cleaning business while i was in college i then went on to wall street where i started my own trading firm and in 2010 i created spartan look at that helmet that test people physically and mentally spartan is in 45 countries and has changed millions of lives i believe doing hard things breeds success i now take that spartan mentality and transform businesses you want to be in the cleaning okay so it's basically hold on it's basically that bad um what's that bad restaurant show called guys it's like um undercover bartender or something i don't know what's that called you guys tell me in the chat but it's basically that show where that one guy got a good thing i totally know what i'm talking about who's the annoying guy that goes in like let me just look it up bad restaurant show um not gordon ramsay kitchen nightmares maybe who's the guy on kitchen nightmares he's like the big dumb guy no it's not kitchen nightmares do you guys know what i'm talking about um restaurant rescue bar rescue yeah i think it's bar rescue it is always bars john taffer thank you yes it's john taffer from bar i already forgot the name bar rescue okay so bar rescue um he goes in and he like he's like here's all the problems with your business and then he like shuts him down and like there's drama yeah but he fixes he like actually goes in and like points out the things they need to fix this is totally separate this is like taking the business owners out into like a [ __ ] boot camp which if you want to go to a boot camp and like you know physically um do some physical trials i get it that sounds kind of fun see how tough you are but i don't really see how it relates to business so let's continue business you gotta get dirty everyone from fortune 100 companies to the military come here to the farm 700 acres of hell to confront their core issues head on if we can't fulfill the orders that we get then we can't grow as a company my team and i are committed to helping them overcome their hurdles weight of obstacles takes its toll i identify their business problems three million dollars on the line you forgot the order okay i should have communicated a bit more instead of just yelling at you and create punishing tasks this boat is loaded with holes specifically designed to tackle the obstacles standing in their way this drum it represents your business if they listen we leave nobody behind in business and push themselves past their limits they'll leave transformed with a fresh mindset brian said ready to grow their business when they get back home i feel like we have some really great tools to go back to new york but if they aren't committed to change no speaking communication let them communicate their business i have to pause this just keep in mind i gotta pause it but keep in mind that we are two minutes in still just the preview dude this is why i [ __ ] love reality tv they're giving us the whole goddamn season in two minutes but we will watch the entire 45 minute show that's why i'm doing this live because i feel like it's really long and i'm gonna have to cut out most of this probably uh you guys said trump trauma bonding with your capital yeah exactly um this is so much worse than i thought oh that is that's like one of the nicest things you could say to me oh i just realized i'm not recording my backup mic whoops we'll start now better late than never yeah it's worse than you thought trauma bonding this is literally social darwinism mixed with regular darwinism at its finest parenthesis worst we leave nobody behind in business oh really ligma grindset oh yeah we we we love guy fieri here okay we got nothing to say about guy fieri he can do whatever he wants he's fine um uh okay let's keep going oh [ __ ] sorry i forgot to show you guys the screen again it doesn't matter it was today i'm visiting cns a cleaning company just outside of okay sorry i'm blocking the graphics so let me switch my side it says the cns cleaning company has 250 employees 500 regular clients 6 million in 2021 revenue okay that's a pretty big business right how do i [ __ ] play like i feel very frustrated i feel just as frustrated as you do the company's been around for decades first time business owners and husband and wife phil and kim purchased it two and a half years ago i just wrote a big check they risked everything they yeah so basically a husband and wife just straight up this company for whatever they said [ __ ] millions of dollars or whatever what a weird existence it must be to just be able to do [ __ ] like that okay have borrowing millions of dollars in loans what the hell did we do all right once i get a sense for where cns's pain points are then it's off to the farm so we can create a path forward for bill kim and the team to help them grow their business and pay off their loans the sba they have a lien on their home and if we default on the loan they take our house away thank you thank you bill we need help from somebody like joe who knows how to run a business well i'm glad you these these people at this company really do come off as just kind of like idiots like they really have no idea what the [ __ ] they got themselves into so it's kind of funny i mean i i don't here's the thing i don't know if i like this show yet i don't know if i like joe disena yet i don't love him but you know i don't know if he's the villain here i want to know about these people who have what did it say like 500 employees or something let's see really help take us to the next level because i don't know how let's get into the numbers would you pay for the business we paid 2 million 525 000 for the business break that down did you borrow the two and a half million where the money come from yeah so we borrowed 2.2 plus our our houses we have a second lien on our home we use i used every dollar i had in my retirement accounts to buy this business so you roll out we're all in we had to take a lo a loan here for 700 grand to build and renovate place place here on top of the two and a right here this half oh yeah on top of the two and a half you guys are crazy why does uh i guess they need offices it doesn't seem like they'd need super nice offices to running company because that's the cleaning takes place elsewhere right these offices are beautiful but what are they doing taking another loan out on top of the two million dollars in loans they already have that put yeah that's that's a bad idea i'm just gonna take a break and read what you guys are saying in the chat really quick um oh i was feeling pretty sucky so seeing this pop-up is nice hey that's awesome i love when that happens when you just like go on youtube and then like someone's live or something and you're like [ __ ] yeah i needed this right now um what's the cutoff number of employees to be considered a small business uh you'd be surprised yeah there's like small weapons manufacturers mom and pop mom and pop like [ __ ] corporations and stuff it's really weird why is he so shiny the cleaning company guy i mean that's his business these people would rather climb under barbed wire than work the cash register at their own business uh yeah you can tell the owners have never worked an actual day in their real life yeah definitely um okay let's keep going okay even more pressure on them if things go south they could default on two loans what's your monthly nut on that 700 grand four and a half thousand a month and then our our loan is about 25 grand a month so we're talking 30 30 000 30 000 a month just to pay down two loans that doesn't include salaries benefits outside of payroll these loan payments are their second largest expense look if they didn't have these massive loan payments they could do additional marketing they could hire more staff they can grow the business i just don't see how going to boot camp is going to help them pay off their loan payments is this going to be one of those feel good or like joe pays off all their [ __ ] debt for them or something i doubt it that's a lot of money they're probably landlords too yeah [ __ ] probably your whole bet yeah is scale yes and if you don't scale that's a big fear of mine this word scale is i know that's always been a term like in business and in other things too but like it's very trendy lately to talk about scale but like not you don't ever say it like scaling the business or we're gonna scale to a certain size you just say the word scale it's all about scale let's scale and it's like it's very cringy to me to listen to them use that term or overuse that term um okay let's let's keep going two and a half years the kim and i have owned the business we have not gotten any major major players we don't get any of the big accounts that the national players do what would a big account look like in your give me the name of a big um a high rise in philadelphia i have no time personally to be strategic and look at how we can grow our business because i'm constantly putting out fires all day i mean we want to be a 25 million a year business right now we're going to end this year just under 6 million i thought you you had the advantage of cobit yeah and i got to imagine covid really sparked up some interest in cleaning yeah ovid really is is masking maybe some issues it's been two and a half years and it's been hard we're just floundering when you bought the business you brought over a bunch of employees yeah i mean without them kim and i wouldn't wouldn't have been successful how very kind of you to acknowledge the fact that without the workers you wouldn't be jack [ __ ] it actually seems like you're dragging them down honestly maybe you could go do a boot camp for a weekend and leave them the [ __ ] alone so they can get some work done how about that well let me read you guys his comments scale blame it on my add baby wait what is that what does that mean explain your joke grant explain the joke i have no time to take care of my business that's right i'm constantly putting out fires i'd love to do zero research into a business before spending millions of dollars on it i know like so i feel like i uh okay no now you guys are laughing at me for not getting the joke i feel like i don't have a lot of imposter syndrome i mean look at me up here i'm a [ __ ] dumbass and i'm making youtube videos i got no i got no like [ __ ] um second thought about it but the idea of being like i should own a business that's does 25 million in revenue i would never in a million years have the [ __ ] ego to think that i should run a business like that well why does this guy this weird little dude think he should run a business that's 25 million in revenue a year or whatever whatever the [ __ ] number he said that's crazy who just thinks like that you got like no handle on your business and you're like we should grow okay it was a song reference okay uh yeah the office is super fancy yeah the the whole business is predicated on the idea that hourly workers are going and cleaning office buildings i think so i don't know what the [ __ ] this guy is doing because i know he's not [ __ ] feather dusting anything oh okay i'm enjoying this guys let's keep going you guys didn't know the industry or the business no we didn't know anything can you imagine a pilot that doesn't know the fine details of taking off and landing that's their first problem they need to know their business better i'll tell you the first six months oh i see so so um joe is gonna give his proprietary diagnosis for the businesses that's their first problem that's their first problem they don't know the business what the hell did we do you know there were a lot of long days long nights sleepless nights arguments um and still is sometimes today i'm short with the kids i'm short you know with kim how old are your kids nine and 11. this is set up for our customer service team and the business hasn't scaled to a point where you fill these desks yeah absolutely yeah yeah we've got a lot of room to grow this is where our operation we've got like these super nice offices and no one works in them because you don't need this many [ __ ] cubicles for a cleaning company it's remote or you know what i mean it's like what's the term for that like when the workers aren't in the [ __ ] office all day they're in other offices at night time managers hang out as ops managers cory and dan manage cleaning staffs and they ensure that customers are if i had to work in an office cubicle or whatever and wear a branded polo i would quit it's one or the other okay happy these guys are depending on bill and kim to run the business right i mean you guys were with the company prior to that acquisition yeah both of you yeah what's at stake here for you if this doesn't work out everything yeah it's how we live how we make money but if this company doesn't succeed what are we doing here before i clean housing it's like the office quote like he's like i'm gonna butcher it but he's like selling all this dog food or whatever [ __ ] now i have to [ __ ] look it up right in the middle of my stream i have to go do this no i'm not gonna do that right now you guys know what i'm talking about when creed is like we're working at this dog food company what has this all been for these guys are like why are we working if this business is going to fail we work so hard i want to see how they clean house all right what's the story here jeff the vp of operations been with the company for over a decade he's going to take us out on a call so we are going to one of our clients buildings for an emergency disinfect i have three things in my life my wife my kid i have this company people that are here in this this office does this man have a stake in the company that's what i want to know because we got to stop [ __ ] talking about our company the company we work for like it's one of the biggest things in our [ __ ] life you don't have a stake in it dude if the company goes under you're [ __ ] go get another job family failure is just not an option he uses nano technology and what it does is it coats the surface and it works for three months all right i like the fact that you guys are willing to get your hands dirty i don't normally go out but if these guys are short and they need help i do but these guys they say i'm too slow and i take too much too much time that's all right yeah this is why we normally don't take him out on calls because he really sucks leadership requires confidence and if bill is uncertain and his staff feels it that creates a rudderless ship that's clearly his second problem he lacks confident leadership all right here we go okay we got proprietary problem number two what was it he lacks confidence oh i just love how they they just try to make it a thing they make the show formula they're like really sticking it in our faces the show has a formula we gotta we got three problems we got three problems confidence doesn't know the business what's number three going to be oh is this my kit yup go ahead garbo when you're cleaning these high touch point customers places this is the system yeah i remember 20 years ago we didn't clean like this you never cleaned never so you guys take care of your job i'm gonna go into the next one copy that the life of a cleaner see why you guys get paid so much that's a thankless job we take these off oh my god you can [ __ ] cut through the tension between the ops manager and the owner like i feel like he's very salty about everything like he yeah i don't know i just i feel like i've had a boss that talks like that too haha see why you gotta get paid so much not that much you and i um have not had a chance to speak much but um you were one of those jobs before i got acquired correct how has it changed i get pulled in a lot of directions and so like we're at a point oh okay so he's saying since [ __ ] bought it how's the company changed there needs to be sops put in place so that it's very black and white for the other people coming in house is not in order yeah yeah this is crazy look every company needs standard operating procedures oh i feel number three coming on boys can follow i mean uh how does a football team operate without a playbook i thought that was gonna be number three sheree taylor she's a contractor specialist and she's been here longer than anybody if she had processes and procedures in place she'd be able to do her job more effectively i started out actually as just a receptionist you moved your way up the ladder i can already tell this woman is carrying this company she's like yeah i am i do everything yeah the owners no i literally i've never met you everything um there were probably very few systems in place has it gotten any better we are still lagging in certain areas one definitely being payroll i have to manually do each individual invoice look this is absolutely bizarre to me they have no automated systems and they have no input so they don't even have like [ __ ] quickbooks but they have this state-of-the-art [ __ ] office god these people are idiots rich idiots that's the third issue and it's shocking for a cleaning company that's been around for 30 years they don't have process and procedure number three look i know you won't be at the meeting later but um i will see you at the farm okay are you going to kill me on the phone tell me joe please only 10 of those that come to the farm die some of the odds are in your favor you're gonna be fine i know he's just being funny but that's kind of a weird joke to make i mean these people could get hurt or something like or have i don't know like a [ __ ] medical issue it seems like a weird joke to make about someone dying i don't know i'm on twitter too much so if you ever say anything that could ever be turned against you yeah that's funny let's see okay thank you nice to meet you my pleasure oh my god get back to that payroll it's gonna kill me i'm fine i feel it i can feel it in my bones i promise you you'll know your business by the time you get out of there it's gonna suck how does it feel to own your own business oh that's not barbed wire i thought this show was gonna use barbed wire this is just like yellow string i think damn i thought they were gonna get at least a few nicks we leave nobody behind in business let us know you're good bill so german first time business owners bill and kim leveraged their house they went into their retirement fund and went out and bought a cleaning company that they need to succeed in order to get out of a mountain of debt all right let's get in so they bought this company to get themselves out of debt just that's how [ __ ] out of touch these people are like you or i in a million years would never be like oh i have this big debt i really need to you know i'm really in the hole i should acquire a [ __ ] giant business yeah normal normal way to think what are you guys thinking so far by the way let me take a break and look at the chat since i'm taking a break anyway my workplace is grungy looking af yet all these things are already in place this is the place i got laid off last month oh i'm sorry that sucks so bad i mean sounds like it was a shitty place but sexy you got laid off um oh the show's a little quiet okay thank you for telling me that i will turn it up a little bit um we leave nobody behind in business crawl in the mud i want to see capitalist blood yeah okay so we're gonna actually go to the part where they go to the farm now now i'm assuming what was it a 500 person company i'm assuming they're going to bring all 500 employees because you know all the workers everybody needs to be involved in this right right because you know you can't just leave anybody behind in business also i love the idea that like these [ __ ] are gonna go to a week to film a reality show at a farm but the business is gonna keep operating even without them how though how could a business possibly operate without the boss being in town that's crazy that's crazy talk there's no there's no [ __ ] way uh let me see i think oh okay okay i see what you're saying about the retirement thing military speak in a business profit related environment seems extra dystopic yeah okay let's keep going this is too good to stop do it spoke to your husband spoke to some of the team i don't like this label kim is in charge hanging out volume is better than procedures but it's been almost three years they're still not there the biggest thing for me is you don't have policies and procedures buttoned up to the point where it runs like a military operation correct because why does it look like this is the first time she's ever sat in this office this woman has never been here before look at this look at this [ __ ] office no i don't believe you that you've ever even set foot in here remember i'm only in this for two years i was home for 10 years with the kids and we don't we don't know about cleaning you know we don't it's overdue it's overdue it's the most important thing to this business yeah so i hate to put that weight on your shoulders but uh it's all riding on you right i got a lot on the line yeah this is not rocket science right there are three core issues number one the owners of the company need to know their business better number two we need more confident leadership and number three they need process and procedure it's one two three simple so here we are everybody's favorite time of the week our weekly manager it's like he's he knows it's not their favorite time of the week but he's not gonna do anything to actually fix that god i don't even want to be in this meeting i'm glad i have you guys here with me is that computer even plugged in right that looks like it's a display room for google it looks like we're like apple sets up the [ __ ] like thing like laptops you can play with oh well how do i go back okay here meeting you guys mind if i join no come on joe sit down oh yeah you guys are all strong enough to know what needs to be done why did i call joe we work on very tight margins and our overhead is significant i think that by the way can i interrupt lots of companies do meetings they listen to podcasts they read books and it doesn't actually get put into action so i'm going to put you guys under oh my god he just called them out for being [ __ ] grindset bros but not actually grinding on set you know what i'm saying pressure for a period of time up on the farm we're gonna go through some really difficult tasks but it's gonna rewire your brain not only individually but collectively as a group and this is just a modern day lobotomy there's rewiring your brain for business okay let's go trauma brawn with the boss let's try that let's go trauma bond with the boss those poor poor business owners i'm a fan of completely empty yellow notepads while the employees have clipboards with tons of actual paperwork on them let's see okay things we've been talking about these goals you have all of a sudden become very real and and then on the farm we will cement those changes forever in your brains i promise all right i'll see you i'll see you later all right thanks joe you're welcome i'm not going to lie i'm a little nervous about it you look a little nervous get there i think some of it's gonna be a little torturous this guy wants to watch his boss struggle in the mud where are the snacks right come on this is this is a shitty meeting out of the office and into a world of pain they have no choice but to face their problems head on when they get to the farm they have no idea what's going to hit them it is time they faced their core issues head-on at the farm 700 holy [ __ ] it looks so scary the way they're zooming in on it i feel like if you had different music to this it would just look like a real estate like listing or something with the drone footage but they're really making this farm look scary as hell they should have made it ultra demonic with like a labyrinth terrain where businesses military and olympians come to transform themselves and chart their future and now it is cns's turn we're all really nervous there's obviously a lot at stake financing through the bank that whole loan was very difficult we've got to pull through here we've got to work together as a team there'll be no retreat for any of us i can tell you that no retreat hey he said the titular line do you think they're ready or why what do we think they're looking pretty solid i hope so oh boy wait where are all the cleaners there's only like six people here how is the business operating with these six gone come on you guys ready oh yeah so yeah we're gonna make some serious change to you personally and your business all right this is dr laura pence hey guys peak performance coach corporate psychologist with an mba she helps everybody from olympic athletes to entrepreneurs to be better at what they do yeah for me one of the most important things is tearing down the defenses we have to put you under pressure in order for you to create the change that you want we just give you the setting we got q harris and terry here q works with mark cuban company he is one of the most dynamic forward-thinking young entrepreneurs in america if you don't put the time in joe likes to say you don't get the results so i'm here to help you so welcome to the farm behind me we've got a hundred foot mud pit this mud pit's been used by 100 feet of pure unadulterated mud military the last hundred years been used by spartan all over the world 45 countries as you go through this mud pit i'm gonna test your knowledge of your business the business you borrowed three million dollars to buy the better you know your business the more confidence your customers are going to have in you two and a half years that kim and i have owned the business we have not gotten any major major players we don't we don't know about cleaning you know we don't look i just don't see what them taking three million dollars in loans out has to do with the other [ __ ] four people here okay they should literally get to sit on the sidelines and watch this couple crawl through the mud if you're out trying to land those big clients if you don't know your business and your competitor walks in they get the job you don't every time you get a question wrong we roll to the left and the reason that sucks is it's a lot deeper there's a lot more mud it's a lot colder they don't know their own business they should feel pain because feeling pain is one of the greatest teachers life has given us this wow okay so i wonder what kind of questions they're gonna ask because i'm trying to figure out how this is going to rewire their brains for business farm is the endurance capital of the world and i promise you um you'll know your business by the time you get out of there ready to go corey lane won bill where the [ __ ] is corey kim unfortunately lane three yes that's the worst [ __ ] and the good news is it only gets worse from three you guys better answer these questions right i am not confident that i know all the ins and outs of cns yeah look at that for me to set a good example if i could sal from the mountain mike's pizza that i used to work at if i could make you do this [ __ ] i would pay all of my money to make you crawl through this mud for the team is absolutely paramount because if i fail in this task today or i wimp out it's gonna set the tone i'm gonna do whatever i need to make sure it goes off well are we ready start crawling faster i'm tough on them pick up the pace because i want them to ultimately succeed oh come on at least use a fire hose that's like dinky that's like a little mist come on we're running a business here guys let's go putting a business under barbed wire there's no barbed wire it's unorthodox i get it right but if they could answer questions under that kind of stress imagine what they could do when they're back in the office i need the last four numbers of the cns emergency call-in number you got five seconds wait so they wanna he wants to the last four digits of a phone number i guess because the first three digits are usually really easy to remember or maybe because they don't want to like dox them but that seems weird i mean it's not that's definitely not the most important thing that they need to know about their business knowing the phone number does seem helpful but like there seems like more important things like how about the names of like i don't name like 50 of your cleaners i don't know oh thank you spitwings awesome thank you so much okay let's keep hold on i want to read some of these comments really quick before we push play again um this whole thing their business wait sorry this whole thing their business like a military and compelled pain culture is starting to make me feel like if their business fails after the first year he just kills them oh they're literally crawling through mud i thought we were speaking metaphorically why doesn't he simply pay for them to take a business one-on-one course at the community college rather than making them eat mud or whatever uh grant because he has 94 of these camps around the world or whatever so he needs to promote them yeah electrified fence that's what it should be i need the last four of your social security let's go mother's maiden name let's go uh yeah this is embarrassing for everyone involved including me i don't know four you don't know it three seven everybody roll over one i can't believe they don't know their own emergency phone number this is this is a phone number that's been around for 30 years bill you see how it doesn't really have an effect in the office when you get something wrong or you're not paying attention right it has tremendous effect here i need to know the longest tenured customer that's had continuous service from cns don't know that you guys should know your best customers so they really don't know their customers they don't know their customers bill said he wants to land a large high-rise client in philly how is that possible when he can't even name the company's largest client you want to be in the cleaning business you got to get dirty why are you leaving okay the phone number was stupid but not being able to name your largest client that is bizarre i mean most pretty driven by like money especially in the context of being a business owner and not knowing like at least one or two names you could throw out for your biggest client that seems counterintuitive to me because even if he wasn't super involved you'd think he would still know like some of the big shots jesus christ go behind kim you guys want to be a high-performing team take care of each other you just left phil out there to die bill what is going on you okay let us know you're good bill bill drowned in the mud they killed him this is like it actually turns into like lord of the flies but with a team from a business you guys want to be a high-performing team take care of each other you just left bill out there to die dan get in for bill i think he's struggling right now help out help out your leader i like that leaders eat less you see that the goal of this task is to answer questions while under pressure correctly if they want to pay back their loans if they want to okay i don't love joe here joe disena but he seems to have a pretty like stoic humble vision of what a business owner should look like and feel like and so that's actually kind of refreshing he's he's like really trying to punish the owners more than anyone i think which is interesting at least for this uh mud thing uh rp bill uh yeah i wonder is it is the person who suggested the show to me in the chat let me know bill died by bill succeed they must know their business inside and out it's that simple what are the last four numbers of the cns emergency call-in number the second time i asked you second time you had no idea three million in debt how do you not know the number how does it feel to own your own business tasks on the farm they expose a lot of things even though she's grinding it out in the mud it doesn't seem like kim is all in if you're one of the owners you can't pass the buck you have to have the answers they got more wrong than they got right they failed a test yeah and i mean if you were taking a test on your own business you didn't pass it yet you're the owner i never claimed to know the answers so i counted on bill to know the answer i think you have to stop that narrative of um i don't really know and you as well like right like you guys are ceos you got to learn the business or you got to hand the keys just 100 i bet every single person in that family's extended family sorry every single person in their extended family receives a [ __ ] [ __ ] paycheck from this business i bet you they all got [ __ ] like all the stimulus [ __ ] i want to look up how much stimulus cns got but i'm busy doing the live stream right now i'm just saying just bugs the [ __ ] out of me and yet she wants to be not involved folks that know the real details of that business knowledge is not only power but knowledge is opportunity for growth and development this is like the things that are going to help you guys grow your company the less you know the sloppier it gets that was brutal eat them off the heater i can't squeeze these my hands are so frozen when they can't speak okay all right listen up we're gonna bring you this lady's like walking away she's like i don't even wanna be involved in this i'm gonna quit you guys can do the payroll yourselves question answers i am terrified two things that i hate in life are to be cold and wet and i'm about to do both start crawling how many individual sites does cns clean each month 683 633 how do you not know jeff everybody roll to your left uh yes kevin linda the lady who was crawling through the mud is the owner's wife they're the sole owners these other people are all just employees to our knowledge fun cherie how many five star reviews do you guys currently have 280 sorry 237 everybody roll what are the last four numbers of the emergency call-in number for cns 4973.4937 i know the number how do i know the number i'm surprised at their lack of knowledge after this first task i don't know if it's complacency but certainly the veterans of the organization should have known more i don't know if you can yet connect the dots between what we just did and succeeding in business taking your business to the next level or not look i don't care what business you're in but if you want to land big clients you need to be able to answer the tough questions when asked bill you are the highest level employee at cns and so marketing starts here yeah but i also think you looked committed none of you quit no let's make sure that the work we did the work you did out here matters kim you still uh you still in i'm still in you want to kill me oh yeah her name's kim not linda maybe linda someone else i don't know kim kim and bill she wants to kill bill i'm gonna kill bill oh my god that was brutal i feel like i'm going to die definitely wasn't able to answer what i wanted to answer that is pretty bad i don't know about you guys but i'm exhausted it's going to be very difficult to forget a lot of this what did that whole experience say about us as an organization and our ability to grow you know we heard previously her say i think it's okay that i don't know the answers i wonder if she doesn't want to know the answers because she doesn't want to get too in it ready to come back tomorrow well joe said something today that you know really started to make me think about what my role is in the company and i don't want to be responsible for knowing everything that you know or knowing everything that jeff knows but we do need compartmentalized players in certain areas and the person who's best fitted and suited to setting up our policies and procedures is you and if you decide to step back from that it would be very difficult for me on a day-to-day basis i am feeling like i have some decisions to make about our company it sounds like she wants to get out yeah yeah that's i feel like this lady does not want to work here anymore and she's like i i want a divorce that's an introspective thing that you really need to decide my immediate knee-jerk reaction watching that was well how do you connect the dots from like doing hard physical things on the farm to a business how does that make how does that possibly make yeah kim's just trying to vibe she doesn't want to do all this [ __ ] a business better and we just saw we just saw it because because today the cold and the mud broke free a bunch of stuff that really should have been discussed when they bought the business i am really curious about bill's leadership though how strong he can be when stuff gets really hard we're gonna have to uh create the next task to put him to the test as a leader right hey guys i want you to meet a friend of mine look anytime a business comes to the farm i'll bring in somebody outside our core team to provide expertise wait did they really make them sleep on those cots like all together that's interesting peace to that specific company bill's leadership could be some of the issue here if there's anybody that knows anything about leadership colonel tim nye this guy is a pro this is exactly what cns needs everybody how you doing i'm going to be good man nice to meet you last time down here it was ugly so good luck i know i'm a retired colonel in the army i spent about four and a half years in marine corps and then about 28 years in the army and joe asked me to come and talk to you guys here a little bit about leadership what is leadership the ability to inspire provide purpose you as the owner leader have to provide that purpose you have to set a standard as a leader and then you have to live that example every day we'll find out shortly what this is going to be so we're well rested we're ready to go and uh everyone's a little nervous no more mud you guys ready for task two i got this one made specifically for you bill oh geez uh just real quick some of the people in the chat are saying that they found that they got at least 125 000 in ppp money um so yeah how much did you guys get sound off in the chat for how many increments of 125 grand you got you gotta go take care of some business but it is time for you to take care of some business right here right now this task is about leadership how is he as a leader i think that he just needs to decide if he's too scared or not so this baby is about 800 pounds so here's the deal i need this five feet off the ground and suspended wow it's scary because everything falls on me if i don't say the right things if i don't lead the team in the right direction we're not going to make it good luck by the way you're on a clock well that says it all i think the first part of lifting this thing up is going to be really really tough we got to figure out our strategy though there's a pulley in this um okay sorry real quick i'm just gonna i'm just reading you guys comments you guys got zero dollars in pvp money it looks like also this is an extremely boring moment that they've decided to stretch out into like six minutes of this show i really wish they would just get to the whatever the log thing they're doing they're really [ __ ] milking it maybe they're only here for like a day or two days because not very much has happened i mean that mud pit thing that was an hour tops jesus which makes it easier to hoist this lock if bill leads his team to use the pulley they'll be out of here in no time if not why wouldn't you use the pulley i'm thinking if we can have it one way and we pull one end we're only lifting technically one end in the beginning four to five and then use the momentum to go straight up the only other thing i was gonna say is if go to the middle yeah we attach it middle we just want the one what if we did this i think we go two which side do we want the two on we can do three can't we i think we can do the middle 90 of business failures are derived from poor management decisions and it's no different here right out of the gate once again i find myself agreeing with joe i think that he really is not trying to let these business owners and managers off the hook it's like really sad leadership i mean you know maybe he should go to alphacon and learn a thing or two okay bill puts the question to the group rather than taking charge he creates chaos rather than completion all right you guys ready one one two three all right all right we have movement put it down for a second we're doing this we gotta do this together get eight hundred pounds and figure this out is that a pulley is that red pulley attached to a carabiner is that a pulley i think so yeah would that have helped you think oh absolutely right and so why now we nodded it all up now we're stuck they're making this task five what the [ __ ] they didn't even use the pulley you you're trying to lift an 800 pound log five feet in the air and you're just like nah we probably don't need this stupid thing someone in the chat says will bill die again guys place your bets now will bill die on the farm will he be crushed by an 800 pound log i think he should have to do this by himself he probably could with a pulley jesus times harder than it needs to be initially i wanted to do just the middle what made you change your decision opening it up to suggestion and and you think and then i you know you thought having you know enough confidence in my first idea okay is that something that shows up oh yeah oh yeah without a doubt quite honestly when you think about it it makes it easier if it doesn't work if i'm not the one who made the choice because we fail as a team because we chose it as a team carry on what the [ __ ] dude you're not supposed to say that part out loud he's admitting that he doesn't really try to call the shots because he doesn't want he's trying to uh what's it called socialize the losses right oh god yeah 125 000 says maybe yeah i think you're right um so i think that's interesting the you know most people who are like bad leaders or something would at least have the ego to like be in denial about it but bill's kind of like yeah i'm kind of playing both sides you know so i always come out on top this point people let's go okay what do you guys think no his acknowledgement that if he distributes the responsibility then he doesn't have to own the failure it was a huge acknowledgement of course it's a huge acknowledgement but let's face it he's shedding his responsibility by farming out these decisions he doesn't have to own a potential failure but that's not good leadership one two three it's not moving you guys are at a dead end here can't wait to check in with them in three months and see how they're doing oh [ __ ] you never did any things on the screen the whole time just actually stick let's see task two oh my god i'm so sorry about your friend holy [ __ ] my best friend got a spinal injury an actual boot camp from a log being dropped on him like for the army holy sh that sucks so bad sorry for joking about that i hope your friend's okay that's uh i still don't really like bill though but i was just kidding bill's leadership ready guys one two three if he could somehow lead his team to get this 800 pound log five feet off the ground he'll have acquired some of the needed leadership to take this company to the next level go are we still doing the logs phil you're making it heavier because you're on the ropes one two three all right we're getting there guys that is higher than it was there we go wait no we got it we got it up another another inch or so there we go there we go we're at four foot and climbing all right guys only a couple inches at a time we're getting there ready as a team one one two three that's it they're done i think we got it yes yeah that was all about leadership get away from the log now i'm nervous um okay so this is um you can you can really tell that they're rewiring their brains for business by doing this right you guys agree nice job guys i'm glad to see bill is stepping up here on the farm but he's got to carry that confident leadership we're seeing here into the offices you got to believe in yourself yeah there was a lot of wishy-washiness out there the idea you had was the way to do it but you didn't believe in yourself i'm thinking if we can have it one way and we pull one end we're only lifting technically one end in the beginning so you put it out to vote nobody listened you guys went in circles and you had to muscle through it he didn't have a plan he had an idea he had an idea and he kind of just threw it out he just needed to be stronger from the punch i see a team that wants to follow i see a team that wants to be inspired and so in order for them to be inspired you've got to be confident in your decisions i know i'm pissed at myself for not sticking with the original idea i had i didn't have conviction i should've woulda coulda but i'll keep this in mind it's a good thing for me to think about going forward you'll be happy to know the most over-the-top insane task will be here tomorrow oh great good night wow get a good night's sleep even more insane than the log task okay so day three sorry i missed yesterday i'm here we're doing one task a day really one task a day some boot camp wait i think i missed what they said what are you guys saying what she just said is disgusting what are you referring to she sees a team that wants i i missed it i was like just zoning out day to see you all finish strong i believe in you bill and i believe in the rest of the team at cns let's get into this now we've tackled a couple of big tasks right right now we're going to tackle systems process and procedures look the goal here is simple you need to realize how important they are because without them you're dead in the water this is hands down the worst task you have faced but if you work together you might just get this task three policies and procedures this is the policies and procedures boat that bill um invented you are standing i'm bill who the [ __ ] is this guy joe decenna to what we call the black pond it's 40 feet deep 47 degrees it takes no prisoners and this boat that you're gonna use to navigate that pond is loaded with holes if you're gonna get across this pond you're gonna need some policies and procedures you have to figure out how to get that boat in the water around that rock and back to shore on that rock we've got a rope and that rope can take you to shore if at any point the boat sinks to where water is coming over the top you gotta start over i want everybody to have a life jacket on yeah someone in the chat says this has nothing to do with cleaning i agree guys and also i have to go pee so we're taking a very very quick intermission let me know what you're thinking about in the chat i'll read it when i get back he's back hi i'm back okay let's see flex tape moment hell yeah let's cut that [ __ ] boat in half that thing is full of leeches guaranteed oh i bet i forgot leeches exist see i don't really know if that's a problem here in california um what channel did this air on cnbc also i don't think i have to worry about copyright issues just yet um so we'll see because it is a brand new show but we're just having fun so phil swift is about to save the day with flex tape um how is this on tv 47 degrees seems dangerously cold yeah i had a great p thanks um okay guys let's continue on with the boat challenge we're gonna watch the policies in procedures boat sink but other than the life jackets only two of the items in the boat can be used you need to figure out who's in the boat who's out of the boat what are the systems procedures how are you going to do this as a company you're going up against the incumbents in your space but that doesn't mean you can't think outside the box we've thought of some ways on how to do this challenge but you can show us the way too the most efficient approach to this task is simple one person bailing with the bucket the other paddling with the paddle but if they choose differently they'll most likely fail the paddles have holes in them too that sucks well i guess maybe maybe that's not that bad okay so he said that the key to it is one person bails the other person paddles seems like one of the only options this is your opportunity to ship bill is going to be like we've used the the buckets to paddle across the boat oh no that's not right that's not right caliber um we use the buckets to paddle across the pond oh that you can put the things that you're learning here into your business so that you guys can run a better well-equipped well more oiled machine and get your mind in the right place because your body's gonna shut down real fast let's go obviously not everyone's going in the water right we need to strategically pick probably two of the lighter people because of the buoyancy we know we need a paddle because we need something to propel us to there be one paddle one bucket one paddle is not going to get us there what they're doing now is is what they do with the business how many hours a week would you say you're spending on processing invoices and payroll three days out of a week literally all day we're just chasing our tails absolutely all the time they talk about it but then they don't move we get rid of the bucket we use two paddles we need a bucket no no bucket that reflects on the lack of systems so blatantly i mean you know we just again we just dive right in we don't follow any kind of manual or any kind of thought process this lady's got no filter she just says it she's just like this is exactly how we run our business the boat sinks um everyone's just floundering we're just everything's really bad no systems honestly all right guys let's do this all right i'm rooting for you bill having a boat with giant holes in it rowing it through water for as long as we have to is going to be next to impossible but obviously there's a way hey get in the boat all right get in you bought the business let's go get on here dan no i want kim in the boat with him i want kim in the boat with him you're going the wrong way you got to go around the rock the other way what are you doing bill down whoa whoa whoa what are you doing this task is highly correlated to the real world to real business if you don't put process and procedure in place you don't figure this out you sink and i want them to experience that literally i am calling it you guys get it out we start over no one's listening teammates go help them given how they struggled i'm not surprised the boat sunk they weren't communicating they didn't have a plan they didn't execute you're someone in the chat says what's their accent i think they're from philadelphia so a good tri-state accent there water um yeah that was pretty gratifying to watch them sink in that boat though that was kind of funny what was the system you put in place and what went wrong so the the system we put in place just have us in the front paddling it was just that it was hard paddling and steering you panicked immediately when the boat got in the way i literally don't even believe that these guys would be able to get a regular boat across this [ __ ] pond water you freaked out so and that's what happens when you put something into place and all of a sudden you're bombarded with stimulus you're gonna panic how do you calm yourself down does anybody in this group have any boat experience you guys are on you guys are on land yeah big mistakes go with the two lightest people yeah i'm just wondering from a systems standpoint maybe the people with the boat experience are more valuable in the boat than out of the boat well we yelled which we should have done before i want another try you got it you gotta finish with that let's do it try two or goes in blade like this turned out jeff and dan are clearly the boat experts and with them being more vocal they are starting to gain some traction here time your row communicating complexity is the enemy of execution you gotta hurry up go go go go go pick a side biggest side and row switch switch switch together together get to the right go go go go talk to your team hold it hold it's not hooked up we're pulling an empty rope they didn't help it oh we're not holding them keep growing keep rolling i'm sorry i forgot to even like i forgot i was even live right now i'm so enthralled by this [ __ ] holy [ __ ] these people are idiots why are the same guys in the boat why didn't the different guys get on the boat it's hooked you guys it is hooked come here come here there you go kim okay kim hold it in pull it in pull it in jeff the boat went underwater this is a fail okay if another man has to get in the water completely submerged without a life vest on i think you failed the [ __ ] experiment you didn't realize there was just a bunch of slack in the water it actually was connected you gave up on that right away yeah that would have saved the day you put the same two guys in the boat it was good you kept everybody else driving somehow now i see everybody got wet yeah are we changing it up now or is that system the system that's written in stone you're shivering a lot i think that db or jeff should jump in now i'll go in there all right there's always the next challenge around the corner bill's tired he thinks someone else should try you just keep marching forward get going guys you got this you know what's interesting so we're on number three
2022-03-18 20:05
